Business Development Manager NY Metro

Company overview:
For over six decades, the Delaware Valley Floral Group, LLC (DVFG) has been at the forefront of providing professional retail florists, event designers and supermarkets across the nation with the highest quality of fresh cut flowers, greens, botanicals, and floral supplies. Established in 1959 as a modest family venture, the DVFG has flourished into one of the largest floral distribution companies in the United States.

Our modern corporate headquarters, spanning over 100,000 square feet, is strategically situated in Sewell, New Jersey. Complementing this central hub are multiple satellite logistics, distribution and sales facilities located in key geographical regions, including Edison, NJ, Jessup, MD, Hauppauge, NY, Syracuse, NY, Hartford, CT, Wilkes-Barre, PA, Shrewsbury, MA, Pittsburgh, PA, Cleveland, OH, Richmond, VA, Miami, FL and Oxnard, CA.

Our mission extends beyond just being a floral wholesaler to our customers; We Aspire To Be Their Most Valuable Supplier . Every member of our team plays a pivotal role in ensuring our customers receive the best possible products and services to help their business grow. We recognize that our employees are the cornerstone of our success as well, which is why we are committed to fostering a family-oriented culture where every individual's contributions are deeply valued and appreciated. Join us in shaping the future of floral distribution and become a part of our dynamic team here at the DVFG!

Business Development Manager NY Metro Area

The Business Development Manager supports the Retail Sales division by identifying and driving new business opportunities in targeted regional geographies, while collaborating with internal teams to onboard, retain, and grow customer accounts. This role works closely with Regional Sales Directors, the Customer Success Team, and internal departments to ensure strategic pipeline management, customer support, and successful program adoption.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Identify and drive net new business opportunities using a variety of tools and resources, including DVFLORA.com leads, prior customer reactivation lists, NAICS code lists, internet search tools (Google, Yelp), field reconnaissance, word-of-mouth referrals, and regional pipeline building.

Collaborate with RSDs to organize regional lead pipelines, set goals and objectives, and track customer activity and progress.

Work with the Customer Success Team to manage incoming leads, ensure swift response, and support first-sale opportunities.

Qualify leads using ABC analysis and segment customers to appropriately categorize potential.

Take the lead on DVFG presentations to prospective customers and oversee the processing, onboarding, and setting up of new accounts.

Actively visit new and existing customers in assigned markets. (50–85% of role requires field-based travel.)

Visitations to existing customers to support Sales and RSD for the following Customer types.

• Declining customers
• Flat customers
• Underpenetrated (Secondary Supplier)
• New account with potential
• High growth customers

Introduce and demonstrate DV sales tools and programs including DVFLORA.COM, Grower Direct, Dutch Direct, Japan Direct, Cream of Crop, and Drop Ship opportunities.

Coordinate the new customer information package, monitor feedback, and help conduct follow-up performance reviews.

Manage customer sample programs and assist in customer troubleshooting related to Distribution, Product, A/R, and other operational areas.

Represent the company at trade shows and local industry events, including support with booth design, set up, and breakdown.

Support the adoption and training of CRM tools (currently Smartsheet transitioning to Salesforce) for sales and activity tracking.

Supervisory Responsibility:

This position does not directly supervise any direct reports

Work Environment:

This position is comprised of approximately 75–85% field work and 15–25% office work and may require overnight travel when needed. In the field, a personal vehicle serves as the mobile office for travel to and from client meetings. In the office, the role operates within a standard business environment using typical office equipment. Occasional trips to the warehouse and cooler environments (34°F) may be required.

Physical Demands:

While performing this job, the employee is regularly required to talk, hear, and read. Field work involves prolonged driving and possible exposure to weather, dust, fumes, and other conditions. Office work includes computer use, file handling, and minor lifting. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Position Type/Expected Hours of Work:

This is a full-time, exempt position. Standard hours are Monday through Friday (day shift), with schedule flexibility as needed to meet customer and sales requirements.

Travel:

Frequent travel to customers and DV locations is required. Overnight stays may be necessary depending on geography and events.

Required Education and Experience:

• 510 years of sales or sales management experience, preferably in the floral industry or business-to-business distribution.
• Strong knowledge of floral products and industry operations.
• Excellent written and verbal communication and customer service skills.
• Strong Microsoft Office 365 proficiency.
• Familiarity with Smartsheet, Tableau, and Salesforce (or other CRM/BI tools).
• Ability to travel and work independently in the field.

Additional Eligibility Qualifications:

To be eligible for employment, the candidate must pass all pre-employment screenings.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.