Roofing Service Technician

Description

A Service Technician must be able to work independently in the delivery of service work orders related to roofing, interior and exterior renovations, disaster response, and general property improvements for multi-family, residential, and commercial properties.

Accountabilities:

• Client Satisfaction
• Safety
• Quality
• Communication Job responsibilities:
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establishes service by evaluating needs and requirements of the project; ordering and gathering repair supplies; completing installation.
• Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Troubleshoot leaks and other damages.
• Maintaining supplies; performing preventive maintenance and repairs.
• Document service and installation actions for billing requirements.
• Commitment to Complete Customer Satisfaction
• Responsible for safe driving of company vehicles
• Responsible for safe work site, equipment, and truck.
• Reviews work orders for accuracy and completeness before departing job sites
• Other duties as assigned Skills and Qualifications:
• Strong ability to analyze information to present solutions and service we provide, specific to client
• Focus on quality, driven by results and positive client relationships
• Knowledge and skilled in using various hand and power tools.
• Comfortable with face-to-face customer interaction.
• Ability to troubleshoot and think independently.
• Able to move or lift heavy equipment and the ability to bend, climb, reach, kneel, etc. for extended periods.

Pay - 26-32h