Associate Project Manager - Foreign Military Sales

Associate Project Manager - Foreign Military Sales Job

Employer Name:SpiderID: 13850880

Location: Kenosha, WisconsinDate Posted: 9/30/2024

Wage: NegotiableCategory: Sales/Demonstrators

Job Code: 2024-17764

Job Description:

Responsible for helping support the Foreign Military Sales (FMS) team, including maintaining FMS kit database, maintaining and updating pricing, working with the team to create new and updated kits according to customer need and technical requirements, and other administrative support. Helps troubleshoot and resolve potential issues throughout the order to delivery lifecycle. Interfaces with customers, other internal resources and FMS team members, responding to their requests for product or project information, order status updates, and all other inquiries in a timely and professional manner.

Work within Snap-on's ERP system (LN), as well as other integrated systems, to develop, manage, and

maintain information on FMS kits, including those discontinued and those to be discontinued in the future. This may include products required from external suppliers

Work with sales, OEMs, and other customers to create new kits for new or updated applications

Maintain pricing for all existing kits and help create and update pricing for new kits

May supply reports to customers and coordinate various pricing and product spreadsheets

Act as a technical coordinator for any products added to the operating system for the FMS team

Gather product data and assemble it into reports or format in a manner that is acceptable to a customer or operating system

Support special project work as assigned by management, providing accurate data, detailed explanations, and proper presentation to enable appropriate decision making

Help identify, research, troubleshoot and resolve issues, including those that could impact delivery timelines and may involve product replacements and provide accurate and timely information to both internal team members and customers

Help expedite decisions on lay out approvals and kit content in order to ensure timely delivery

Review orders and work with involved parties to help resolve identified issues in order to make them actionable

Collaborate with internal and external partners to ensure timely delivery of products

Perform other work as assigned

High school diploma required; associate's or bachelor's degree preferred

Minimum three years technical support with the Military or Military customers and equipment preferred. Experience with international customer service, logistics and/or project management a plus.

Ability to travel internationally to customer locations up to 70% of the time

Ability to help define and understand project requirements and customer needs to ensure they are effectively supported

General understanding of FMS segment, as well as knowledge of Snap-on products, services, conditions of sale and warranty policy, is preferred

Strong organizational skills and ability to prioritize workload to meet team and customer demands. Prior multi-project management experience preferred

Excellent verbal and written communication skills; ability to interface appropriately with various internal and external customers

Ability to perform in a fast paced, multi-functional environment while maintaining accuracy and achieving business metrics

Strong analytical and problem-solving skills in order to ensure both customer expectations and business goals are met

Collaborative team player who can also perform independently with minimal supervision

Culturally adept to manage personal interactions in multi-cultural settings

Proficient in Microsoft Office Suite products including Excel, Word, Outlook; experience with Snap-on ERP (e.g. LN) system preferred

Job Criteria:

Start Date:

Position Type: Full-Time Permanent

Years of Experience Required:

Education Required:

Overnight Travel:

Vacation Time:

Contact Information:

Contact Name: Snap OnCompany Type:

Company: Snap On

City:

State:

Zip:

2025 Job Spider