Continuous Improvement Supervisor

We are seeking a highly organized and proactive Continuous Improvement Supervisor to drive initiatives within Automated Ordering, Returns, and Continuous Improvement functions in Customer Operations. This role is key to advancing operational excellence, enhancing automation strategies, optimizing processes, and supporting cross-functional projects with data-driven insights. The ideal candidate will bring a solid background in process improvement, strong analytical abilities, and proven leadership in cross-functional environments.

• Process Optimization: Analyze current processes to identify inefficiencies and improvement opportunities.
• Data-Driven Decision Making: Analyze ordering patterns and operational data to inform automation and improvement strategies.
• Project Management: Lead end-to-end process improvement projects, ensuring timely and effective execution.
• Continuous Improvement Strategy: Implement and champion methodologies such as Lean, Six Sigma, and Kaizen to drive ongoing improvements.
• Cross-Functional Collaboration: Partner with internal teams to gather input, address challenges, and develop practical solutions.
• Training & Development: Coach team members on continuous improvement tools and best practices.
• Performance Monitoring: Define and track key performance indicators (KPIs) to measure impact and identify further enhancements.
• Process Documentation: Maintain detailed documentation of changes, project plans, and results.
• Change Management: Lead initiatives that promote adoption of new processes and foster a culture of continuous improvement.
• Reporting: Deliver regular updates to senior leadership on project outcomes, improvement initiatives, and operational trends.

#LI-EA1

• Bachelor's degree in Business, Engineering, Operations Management, or a related field.
• Minimum 2 years of experience in continuous improvement, operations, or process optimization.
• At least 2 years in a supervisory or project leadership role.
• Strong command of continuous improvement frameworks and tools.
• Excellent analytical, problem-solving, and decision-making skills.
• Demonstrated ability to lead projects and influence cross-functional teams.
• Exceptional communication and interpersonal skills.
• Proficiency in process mapping and performance analysis tools.
• Experience working with operational data and KPIs.
• Familiarity with FreshDesk, Salesforce.com, SAP, CxOne, IBM Sterling, GHX a plus

Who we are:

When hospitals, schools, hotels, and even music festivals need to identify the people coming through their doors, they rely on PDC's expertise and solutions. As part of Brady Corporation's global portfolio of brands, PDC is a leader in identification solutions serving healthcare, government, education, entertainment and hospitality. PDC's breadth of products, from patient identification to music festival wristbands, are an integral part of Brady's identification solutions. But PDC's products and solutions are just one element of the Brady story.

From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust us because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2024, Brady employed approximately 5,700 people worldwide. Our fiscal 2024 sales were approximately $1.34 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why work at Brady:

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the PDC team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program