Associate Project Manager - HVAC Solutions

Join one of the nation's rapidly expanding leaders in Commercial Construction and Facility Management!

PLEASANT VALLEY CORPORATION , a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

WE OFFER:

• An exceptional culture and positive work environment
• Competitive earnings
• Comprehensive benefits
• Personal recognition
• Individual development opportunities
• A clear path for career advancement!

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Shift

M-F | 11:30a 8:00p

Work Location

Onsite Medina, Ohio

Division

Facilities Management

Team

Specialty Services

Reports To

Service Manager

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The Associate Project Manager HVAC Solutions serves as the primary point of contact for clients at both local and corporate levels, overseeing assigned projects from initiation through completion. This role manages multiple HVAC-related projects simultaneously, ensuring alignment with client expectations while maintaining close coordination with account representatives to deliver timely and effective solutions.

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• Client Communication & Issue Resolution: Serve as the primary point of contact for client maintenance requests via PVC Connect, email, and phone; assess concerns and manage work orders through resolution using best practices.

• Vendor Coordination & Service Management: Identify, schedule, and oversee approved subcontractors or source new vendors when necessary; maintain regular communication to ensure timely, quality service completion.

• Project Oversight & Workflow Management: Manage 4560 open HVAC-related work orders simultaneously, averaging 1017 active weekly projects; prioritize tasks and ensure projects are completed on time and to client standards.

• Quote Development & Cost Control: Review service quotes, negotiate rates within approved markup guidelines, and secure client approval for repair solutions while maintaining cost-effectiveness.

• Technical Oversight & Documentation: Understand project scopes using blueprints and schematics; prepare bids and maintain detailed progress documentation in PVC Connect and the Customer Portal.

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• Experience in HVAC or Facilities Management: Minimum of one year of experience resolving HVAC-related issues in a commercial facilities or property management setting is required.

• Education & Experience Flexibility: One to three years of related experience with a one-year HVAC certificate preferred; three to five years of experience accepted without certification.

• Technical Knowledge: Familiarity with HVAC repair materials and a working understanding of general construction and building trades.

• Customer Service Skills: Proven ability to manage client interactions effectively through phone or in-person communication, with a focus on problem-solving and responsiveness.

• Technology Proficiency: Strong computer skills required, including use of CRM systems, data entry, scheduling software, and report generation.

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Apply now to explore a fulfilling career with Pleasant Valley Corporation!