Operations Supervisor

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Supervisor (Daytime 12 Hr Shift: 2-2-3 Schedule)

Direct and support daily operations to ensure that a safe, efficient, and cost-effective delivery of services is provided to the client and building occupants. Provide direct support to field operations to supervise technicians in responding to various systems and facility maintenance and repairs such as electrical, HVAC, plumbing, motive power, water, alcohol, carpentry, painting, grounds, landscape services and projects.

• Communicate all processes as directed to ensure full understanding by all technicians, engineers, and contractors who perform work on the buildings infrastructure and functions.

• Identify and ensure execution of updates and implementation of policies, procedures, and best practices.

• Identify safety hazards, working closely with HS&E and account management team to incorporate the remediation of hazards, ensuring a safe environment for staff.

• Responsible for information gathering for business reporting purposes.

• Responsible for creating, reviewing and closing work orders in SAP in a timely manner.

• Oversee the operation, staffing, performance and development of the technical team and resources, including SAP, and compliance with policies, procedures, and training.

• Oversee technician work schedules and assignments; procures materials when needed; reviews and provides documentation of work progress and results.

• Coordinates daily work activities and/or projects of technicians.

• Ensure that the technicians are provided with proper information and materials about assignments to complete work activities in a high quality and timely fashion.

• Performs field checks and oversight activities.

• Ensure technicians are following SOPs and complying with standards and objectives.

• Interacts with customer personnel to coordinate work and communicate project purpose, length and potential disruptions and other conditions.

• Any and all other duties and tasks assigned.

• HS diploma or equivalent

• Strong analytical ability

• Strong organizational and management skills

• Ability to function effectively in a dynamic work environment

• Ability to multi-task and work both in a team and independently

• Excellent interpersonal and supervisory skills; strong emphasis on customer service

• Excellent written and verbal communication skills with the ability to lead a team

• Proficient in Outlook, Teams, Word, Excel and other Microsoft Office Suite programs

• This job requires the candidate to be flexible with the daily / weekly work schedule. Some overnight duty required to provide PTO coverage.

• Position requires frequent walking, climbing, bending, kneeling, lifting, and driving

• Two years of trade school in electrical system design, refrigeration, HVAC, building maintenance or related field is a plus

• 5+ years of technical experience in facility/plant engineering maintenance with 3+ years in supervision.

• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, carpentry, welding, and electrical systems engineering and operation.

• Knowledge of facility code requirements and standards

• SAP experience a plus

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.