Electrical Technician-Field Service

Position Summary Based in Atlanta, GA, the Electrical Technician will be primarily responsible for executing field services related to Low Voltage (LV) Busway systems and PH Box throughout North America. This position requires the technician to conduct a range of on-site services including Insulation Resistance (IR) Testing, Site Acceptance Testing (SAT), commissioning, installation supervision, troubleshooting, and urgent technical support. The technician will play a key role in ensuring successful field performance and customer satisfaction by leveraging strong electrical knowledge and technical problem-solving capabilities.

The ideal candidate must have hands-on experience in field operations related to power distribution systems and must be comfortable working on active construction sites. The role involves frequent domestic travel, including short-notice deployments for emergency support, and may include limited travel across North America. Effective communication in English is essential, including the ability to write technical reports and train site personnel or subcontractors on product handling and installation standards.

Roles and Responsibilities

• Perform on-site field services for LV Busway systems and PH Boxes, including IR Testing, SAT, and system commissioning
• Respond to emergency service calls to diagnose and resolve Busway-related electrical issues in real-time
• Supervise or execute installation activities, ensuring compliance with drawings, technical manuals, and site safety regulations
• Train construction subcontractors and customer representatives on installation and operational procedures
• Conduct site inspections and generate detailed technical service reports
• Serve as the first responder for any post-installation issues, customer complaints, or warranty-related service needs
• Collaborate closely with Engineering, Sales, and Project Management teams to ensure alignment of field activities with design and delivery expectations
• Travel frequently within the U.S. and occasionally across North America to project sites (travel readiness required)
• Approximately 50% of the role involves travel to project sites, requiring flexibility and responsiveness to field service needs.
• Ensure all field service activities are carried out in accordance with industry standards, customer requirements, and company policies

Candidate Profile

• Minimum of 3 years of hands-on experience with LV power systems, preferably Busway installations or similar electrical distribution systems
• Proven experience in field testing, electrical troubleshooting, or site supervision
• Strong knowledge of electrical safety codes, testing protocols, and installation standards
• Fluent in English (verbal and written); bilingual capabilities (e.g., Korean, Spanish) are a plus
• Able and willing to travel frequently and work on active construction sites
• Technically proficient and capable of interpreting technical drawings and schematics
• Familiarity with Microsoft Office and basic reporting tools
• Self-motivated, organized, and effective in both independent and team environments

The interview process includes completing our employment application forms. All offers of employment are contingent upon a successful background check, and proof of legal status to work in the U.S. We utilize E-Verify.

LS Cable & System USA is an Equal Employment Opportunity Employer and is strongly committed to all policies that provide equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.