Sales Enablement Operations Manager

SUMMARY

The Sales Enablement Manager plays a critical role in operationalizing Mortensons Sales System across all markets, driving excellence in business development support and equipping all customer-facing and marketing team members with the tools, resources, and learning programs they need to win work and build brand relevancy. This role is focused on activating and managing the infrastructure of our Sales System, developing and maintaining enablement tools and resources, and managing key programs including our annual Sales Conference. This leader will collaborate closely with leadership to translate strategy into execution and build scalable solutions that increase efficiency and consistency across the company. They will also manage a team member to support day-to-day execution of enablement initiatives, program logistics, content management, and adoption effortsensuring consistent quality and timely delivery across all initiatives.

This is a high-impact role ideal for a proactive, systems-minded leader who thrives at the intersection of sales operations, program management, and enablement with a customer mindset being a top priority. A problem-solver at heart, this role is expected to digest input from several different sources, determine what is actionable, synthesize into sensible solutions, and communicate with stakeholders around solutions. While this individual will not own sales strategy, they will be responsible for managing the systems and executional backbone that supports it.

RESPONSIBILITIES

Sales System Operations

• Own day-to-day operations, infrastructure and optimization of the Sales System, translating strategy and best practices from across the company into consistent tools, learning and standards.
• Operationalize the Sales System across all operating groups, including maintaining templates, frameworks, and standards for winning work. Establish guidelines and processes to keep the system current, accessible, and user-friendly.
• Drive adoption of system tools and resources, through use of smart change management approaches.

Sales Enablement

• Maintain and improve resources housed in the Sales System site (e.g., templates, tools, playbooks) and facilitate peer sharing of best practices.
• Support and maintain Sales and Marketing onboarding materials (e.g., Sales 101 resources) and seller development tools.
• Act as a go-to partner for BD team members seeking support with tools, systems, or process questions.
• Support and maintain onboarding materials and experience, establishing a process to ensure a consistent onboarding experience across the company in sales and marketing.

Program and Project Management

• Lead planning and execution for major system-wide sales initiatives, such as serving as an integral leader in execution and detailed planning for the annual Sales Conference, including speaker engagement, content support, communications, logistics, and on-site execution. Ensure the event delivers high value to participants and aligns with company goals.
• Ensure flawless communication is embedded into every step project management.
• This is not about individual sales metrics but is focused on advancing our sales methodology, elevating our customer-facing team members skills, sharing lessons learned and elevating our brand and position with our customers.

Support Seller Development & Marketing Development

• From supporting the launch of foundational Sales 101 resources to seller development programs for our most tenured leaders, you will ensure customer-facing teams have what they need to be successful, working under the direction of Sales + Marketing leadership.
• Support our seller development team with planning, logistics, training materials, and ongoing support as needed for successful learning sessions. They will supply the content, and you will capture and package the content to be user-friendly.

Integration with Teams and Technology

• Work closely with Sales + Marketing Leadership Team to implement enablement initiatives aligned to strategic priorities.
• Adopt and advance company technology platforms (i.e., SharePoint), with user experience, process management, and quality control as KPIs.
• Collaborate and integrate across teams including Learning and Development leadership, as well as the companys Marketing Community of Practice.
• Coordinate with Proposal Team leaders to ensure enablement tools support the broader pursuit process.
• Act as a connector across markets, uncovering and systemizing organic best practices.

Communications + Engagement :

• Include stakeholder management plans for all projects and follow communication best practices.
• Serve as a communication hub to ensure alignment and adoption of tools, updates, and enablement resources across all business units.
• Create and send communications on a planned calendar to inform users of updates for the Sales System and cross-functional projects.

QUALIFICATIONS

• Bachelors degree in Business, Marketing, Communications, or related field.
• 8 or more years of experience in sales enablement, sales operations, marketing operations, or business development support, ideally in a B2B services environment.
• Proven success managing complex systems or enablement or learning tools across large organizations.
• Demonstrated strength in project management, process development, and stakeholder coordination.
• Excellent communication skills with the ability to influence and engage across functions and levels.
• Experience creating and delivering enablement resources, training materials, and content libraries.
• Experience supporting seller development or sales training programs, sales enablement expertise is preferred.
• Familiarity with enterprise collaboration platforms (SharePoint), Salesforce, Adobe DAM (or similar), etc. is a plus.
• Working knowledge of Adobe Creative Suite preferred.

A few benefits offered include:

(for Non-Craft & Non-Union Craft working 25+ hours / week)

• Medical and prescription drug plans that includes no additional cost vision coverage
• Dental plan
• 401k retirement plan with a generous Mortenson match
• Paid time off, holidays, and other paid leaves
• Employer paid Life, AD&D, and disability insurance
• No-Cost mental health tool and concierge with extensive work-life resources
• Tuition reimbursement
• Adoption Assistance
• Gym Membership Discount Program

The base pay range for this role is $91,800 - $137,700. (Actual range is higher for the following office locations: Denver, CO and Chicago, IL 5%, Seattle, WA, and Portland, OR 10%, Washington, D.C. 12.5%).

Base pay is positioned within the range based on several factors including an individuals knowledge, skills, and experience, with consideration given to internal equity.

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Please make note:

• Visa sponsorship is not offered for this position.
• Our postings are typically open a minimum of 5 days and an average of 44 days.

ABOUT MORTENSON

As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact.

Lets Redefine Possible

Equal Employment Opportunity

Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category.

Other Items to Note

• Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. No agency emails, calls, or solicitations are accepted without a valid agreement.
• Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time.