Customer Education and Contracts Specialist

at Spectraforce Technologies Inc. in South Portland, Maine, United States

Title: Customer Education and Contracts Specialist
Duration: 09+ Months
Location: South Portland, ME 04106
Shift: 8 AM - 5PM (M-F)

Position Overview:
We are seeking a meticulous and collaborative Contracts and Documentation Specialist to support US Customer Education. This role involves managing multiple contracts, purchase orders, invoices, and cross-functional approvals, ensuring all documentation is handled efficiently and in compliance with the client's Office of Ethics and Compliance (OEC) policies and guidelines. The ideal candidate will report to a Medical Director and will work closely with Key Opinion Leaders (KOLs), Health Care Professionals (HCPs), the OEC, and the procurement team to ensure timely and accurate management of all contracts, HCPs travel plans, purchase orders, invoices, and related documentation.

Key Responsibilities:
Contract Management: Support the team in creating, reviewing, and managing contracts for KOLs, and HCPs, ensuring all agreements comply with client's OEC policies.
Purchase Orders: Process and manage purchase orders and invoices, ensuring timely approval and payment.
Cross-Functional Approvals: Coordinate with various departments to obtain necessary approvals for contracts and purchase orders.
Documentation: Maintain accurate records of all contracts and related documentation, ensuring compliance with corporate and divisional policies.
Collaboration: Work closely with internal teams and external partners to ensure smooth execution of contracts and documentation processes.
Organization: Leverage exceptional organizational skills to proactively manage multiple priorities and timelines. Set reminders and ensure all tasks are completed efficiently and on schedule.
Logistics: Work with the client's Travel Agent to help coordinate travel accommodations for KOLs and HCPs. Ensure all expenses are paid.
Qualifications:
Education: Bachelor's degree or equivalent work experience in a related field.
Experience: Minimum of 2-3 years of experience in contract management and the procurement process (purchase orders, invoices), preferably in a medical or clinical setting.
Skills: Strong proficiency in Excel, PowerPoint, Outlook, and other computer-based applications.
Project Management: Demonstrated ability to manage multiple deadline-driven projects.
Interpersonal Skills: Excellent interpersonal skills with the ability to work both independently and within a team environment.
Attention to Detail: Highly detail-oriented with a focus on data integrity and accuracy.
Compliance: Knowledge of compliance processes and procedures, particularly in a medical or clinical context.
Additional Information:
Work Environment: 100% onsite in South Portland, ME, with occasional travel (5%).
If you are a meticulous, collaborative professional with expertise in managing multiple priorities and ensuring compliance, we encourage you to apply for this exciting opportunity to support the MCSO team.

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at ... if you require reasonable accommodation.