Operations Manager - Manchester

Where you will work

At Manchester Industries, a Clearwater Paper Company, we provide unparalleled service and the best solutions in Paperboard Sales, Sheeting, and Distribution. Since 1978 we have helped our customers meet the daily demands of the commercial printing, publishing, point of purchase display, specialty packaging, and folding carton industries.

Through innovation and continual improvement in precision converting technology, we provide prime paperboard grades from leading mills to paper merchants and packaging companies. With vast inventories at Manchester’s 5 strategic locations: Pennsylvania, Indiana, Michigan, South Carolina, and Texas, we maintain 14 precision sheeters, 9 guillotine trimmers, 4 carton packing lines, and 2 slitter rewinders within 450,000 combined square feet of manufacturing and warehousing space.

The goal of Manchester Industries is to provide an exceptional service platform with our staff of committed employees. Through working with customers and suppliers together, we can find profitable and proficient solutions in this ever-changing marketplace.

This role will be a member of the leadership team at Manchester Industries' new location in Columbia, South Carolina.

What you will do

Operational Focus

• Direct responsibility for fulfillment of on-demand manufacturing operation; seasonal demands can require position related organization of overtime in a quick turnaround business model.
• Works with the Director of Operations or General Manager to ensure effective utilization of all resources (e.g., asset management, capacity planning and resource management).
• Develops short- and long-range manufacturing objectives consistent with division guidelines.
• Establishes, executes, and maintains accountability for the achievement of specific operational performance targets (e.g., on-time shipments, inventory targets, product cost, quality standards, and order accuracy) leveraging continuous improvement concepts and applications.
• Drives established throughput goals, processes, and requirements and assures budgeted production from all operations
• Directs the development of capital and operating budgets, assuring objectives are met.
• Ensure the optimization of the assembly/fulfillment processes and related material/production workflow.
• Drive appropriate production/fulfillment methodologies on the shop floor; leverage best practices when applicable
• Supports and champions a culture of continuous improvement.

Safety & Environmental

• Makes safety a priority by communicating, participating, and supporting safety efforts, ensuring that all regulatory requirements are met.
• Ensures support of corporate safety initiatives.
• Reviews all safety incidents in the department and participates in root cause analysis.
• Tours daily for safety compliance and observation of employees.
• Guides and develops supervisors to manage crews in the area of safe work practices.

Quality

• Ensure standards for customer service, product quality, equipment, and operator performances are maintained.
• Ensure quality processes, procedures, and associated documentation are utilized.
• Ensures the workforce is educated on the importance of producing a quality product.

Leadership

• Measures team performance and makes employment decisions. Gives timely performance feedback and conducts formal performance reviews; challenges the team.
• Leads and mentors supervisors who are responsible for day-to-day people management.
• Develops an atmosphere where information is freely shared, and employees work towards a common goal.
• Provide both short-term guidance and long-term coaching and direction to the Management Team ensuring they effectively fulfil their duties and responsibilities

Key Competencies and Attributes

• Actively seeks and allocates appropriate decision-making authority or task responsibility to appropriate individuals based on their abilities, availability, motivation, and development needs; considers potential positive and negative impact, business unit priorities, organizational values, and the opportunity to enhance others’ knowledge and skills.
• Identifies barriers that impact customer service and retention; communicates concerns and recommendations to others.
• Uses an understanding of customer needs and the organization’s customer service practices to set priorities, make decisions, and take actions that create customer satisfaction and prevent service issues from occurring.
• Creates relevant options for addressing problems and opportunities that will achieve desired outcomes.
• Systematically evaluates business opportunities, targeting those with the greatest potential for producing positive business results.

What you will need

• Bachelor’s degree in engineering, business management, or a related field is strongly desired.
• Progressive growth in leadership responsibility with a minimum of 5 years in manufacturing, distribution, or another related field
• Experience in the pulp and paper industry preferred.
• Ability to work with a variety of employees, adapt and react to changing work situations
• Strong leadership and coaching skills
• Ability to manage multiple priorities
• Excellent time management and planning skills
• Proficient computer skills
• Excellent communication skills and the ability to work effectively with individuals across the organization
• Continuous improvement/lean manufacturing experience preferred.
• Ability to work in a high-speed manufacturing environment, sustained exposure to high-frequency noises, multiple hours standing, walking on concrete surfaces
• Personal Protective Equipment is required in the mill environment.
• Dirt, noise, odor, & temperature extremes.
• Climbing stairs, ladders, and scaffolding
• Exposure to hazardous chemicals used in manufacturing process

We prioritize an exceptional workplace experience, offering a comprehensive total reward package. This position is eligible for our Incentive Plan. Compensation ranges are estimates based on market data. Actual offers account for internal equity and the candidate’s job-related knowledge, skills, education, and experience. Benefits, including medical, dental, vision, and more, generally begin after 30 days. Our paid time off includes vacation days, personal days, and company holidays. For more on our compensation philosophy, please contact our Talent Acquisition Team at ... .

Clearwater Paper will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require Clearwater Paper's sponsorship to continue to work legally in the United States.