Dealer Development Manager

We are a 100% Employee-owned company in business for over 50 years with products in over 70 countries. Cemen Tech believes that people, businesses, and communities around the world should have the infrastructure to access reliable housing, clean water, and transport goods and services. Our products provide the foundation and stability to meet the needs of a growing world in an environmentally conscious way. Join the industry-leading Sales Team at Cemen Tech and experience the ability for unlimited compensation while maintaining a competitive base salary.

PURPOSE OF POSITION

The Dealer Development Manager plays a critical role in driving results, supporting and strengthening relationships with authorized construction equipment dealers across the network. This role is responsible for ensuring that dealers are equipped with the tools, training, product knowledge, and operational support needed to drive sales, improve uptime, and maintain high customer satisfaction. The ideal candidate will bring deep knowledge of the construction industry, an understanding of equipment distribution, and a passion for dealer success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

More specifically, the person will:

• Act as the primary liaison between the company and its construction equipment dealer network both domestic and internationally.

• Develop, implement, and manage dealer channel strategies to drive sales and superior customer service.

• Partner with dealerships to ensure product knowledge and focus are available by helping recruit, interview and support staffing within dealerships.

• Support dealers in achieving sales targets through onboarding and training for new dealers, covering systems, product lines, warranty procedures, and service expectations.

• Collaborate with Sales, Parts, Service, and Logistics teams to ensure end-to-end dealer support.

• Track dealer performance KPIs including sales volume, service delivery, parts turnover, and customer feedback.

• Help dealers implement sales programs, promotional initiatives, and product launches in their regions.

• Provide ongoing coaching to dealer staff to improve sales performance and customer service.

• Conduct regular dealer visits to evaluate showroom, service department, stock levels and overall representation of the brand.

• Analyze dealer feedback to recommend improvements in internal processes, service delivery, or product development.

• Ensure adherence to dealer agreements and alignment with brand standards.

• Hold quarterly dealer review meetings with CT Salesman and dealer principles

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel up to 75% of the time.
• Excellent negotiation skills.
• Excellent problem analysis and problem-solving skill set.
• Ability to multitask multiple projects and events going on at any given time.
• Strong work ethic and self-motivated.

EDUCATION – EXPERIENCE – COMPUTER SKILLS

• 5+ years of experience in construction equipment sales, dealer support, or account management.
• Knowledge of construction equipment product lines (e.g., concrete mixers, skid steers, loaders, pavers, excavators).
• Experience working with or supporting heavy equipment dealers or rental houses.
• Strong technical understanding of construction machinery and related support systems.
• Excellent communication and interpersonal skills with the ability to manage dealer relationships tactfully and effectively.
• Willingness to travel up to 75% to visit dealers, attend trade shows, and participate in field training.
• Bachelor’s degree or equivalent experience preferred.

CORE VALUES – Listed in bold below are Cemen Tech’s six Core Values including an example of each Core Value.

• Positive Mindset - We know our attitude affects our performance.
• Ingenuity – Better, Faster, Easier.
• Accountable - We accept responsibility for our actions.
• Do the Right Thing - We will stay productive and be contributors.
• Engaged - Listening to understand...acting to accomplish.
• Safety - We will reinforce safe habits by our own actions.

COMPETENCIES

To perform this position successfully, the individual should demonstrate the following work competencies:

• Problem Solving - Identifies and resolves issues in a timely manner.
• Communication Skills – Speaks clearly, listens and receives clarification, respond to questions.
• Dependability - Follows instructions, responds to management direction, and takes responsibility.
• Quality Assurance - Demonstrates accuracy and thoroughness.
• Ethics/Professionalism - Treats people with respect; Works ethically and with integrity.
• Organizational Support - Follows policies and procedures.
• Judgment - Exhibits sound and accurate judgment.
• Safety and Security - Observes safety and security procedures; Uses equipment properly.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee:

• Must be able to frequently stoop/bend.
• Must be able to regularly use hands and arms.
• Must be able to regularly stand and walk.
• Must be able to lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision.
• Must be able to travel by vehicle or plane up to 100% of the workday.

ENVIRONMENTAL ADAPTABILITY

The noise level in the work environment is usually moderate.

Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech.