Lead HVAC Service Technician

  • Puyallup, Washington
  • Full Time

This job ad was removed 5 days ago.

Job Description


About the Role

Were seeking a Lead HVAC Service Technician to join our team as the sole field technician. This is a unique opportunity to take on operation of the HVAC service departmentperforming diagnostics, repairs, and maintenance.

If you enjoy autonomy and working independently in the field, take pride in your work, and prefer a focused, self-managed role without the hassle of supervising a teamthis position is for you.

Based in Downtown Puyallup, we service residential clients throughout the Puget Sound area and pride ourselves on delivering top-tier workmanship and customer service.

What Youll Do

Perform maintenance, troubleshooting, and repairs on residential and/or light commercial HVAC systems (heat pumps, mini-splits, gas furnaces, etc.)

Serve as the companys lead and only technicianhandling all service-related tasks.

Troubleshoot system issues and communicate clearly with customers.

Provide exceptional customer service and uphold the companys quality standards.

Communicate directly with management to give input on tools, scheduling, training needs, and process improvements.

Represent the company professionally in the field.

Document service calls and maintain daily communication with dispatch.

Participate in regular team meetings and training.

Maintain clean work environments and complete jobs according to company standards.

What You Get

Professional Autonomy/ In charge of Service Department

Enjoy full control over your schedule, diagnostics, and repairs.

Make independent decisions in the field without needing supervisor approval for daily tasks.

Carry the title and responsibilities of a lead techwithout the complications of managing a team.

Be the go-to expert and trusted face of the company in service operations.

No distractions from other techs issues, focus entirely on your own jobs.

Easier to maintain quality control and consistent customer satisfaction.

Influence and Input

Help shape the service departments future. Your decisions and feedback guide company practices.

Opportunity to help hire and train future technicians and installers.

Compensation & Perks

Lead-level pay rate.

Often eligible for bonuses or incentives tied directly to your personal performance.

Build your reputation and resume with a lead-level title and responsibilities.

Flexible Scheduling

$4200 Sign-On Bonus (after 3 month probation, paid monthly for 12 months)

Company Vehicle and Fuel Card

Paid Time Off (after probation)

Over Time Pay

Health Benefits Package Available

401(k) Retirement Plans Available

What Were Looking For

2+ years of HVAC service experience (residential preferred)

High School Diploma or equivalent

Working knowledge of:

Heat Pump & AC systems

Mini Split/Ductless systems

Gas Furnaces and electrical components

System diagnostics and repairs

Refrigerant pressure testing and system start-up

Physically able to lift 30+lbs and access/work in crawl spaces and attics

Professional appearance and strong communication skills

EPA Certification required

Strong diagnostic and customer service skills

Valid Driver's License with a clean driving record, ability to pass background/drug screening
About the Role

Were seeking a Lead HVAC Service Technician to join our team as the sole field technician. This is a unique opportunity to take on operation of the HVAC service departmentperforming diagnostics, repairs, and maintenance.

If you enjoy autonomy and working independently in the field, take pride in your work, and prefer a focused, self-managed role without the hassle of supervising a teamthis position is for you.

Based in Downtown Puyallup, we service residential clients throughout the Puget Sound area and pride ourselves on delivering top-tier workmanship and customer service.

What Youll Do

Perform maintenance, troubleshooting, and repairs on residential and/or light commercial HVAC systems (heat pumps, mini-splits, gas furnaces, etc.)

Serve as the companys lead and only technicianhandling all service-related tasks.

Troubleshoot system issues and communicate clearly with customers.

Provide exceptional customer service and uphold the companys quality standards.

Communicate directly with management to give input on tools, scheduling, training needs, and process improvements.

Represent the company professionally in the field.

Document service calls and maintain daily communication with dispatch.

Participate in regular team meetings and training.

Maintain clean work environments and complete jobs according to company standards.

What You Get

Professional Autonomy/ In charge of Service Department

Enjoy full control over your schedule, diagnostics, and repairs.

Make independent decisions in the field without needing supervisor approval for daily tasks.

Carry the title and responsibilities of a lead techwithout the complications of managing a team.

Be the go-to expert and trusted face of the company in service operations.

No distractions from other techs issues, focus entirely on your own jobs.

Easier to maintain quality control and consistent customer satisfaction.

Influence and Input

Help shape the service departments future. Your decisions and feedback guide company practices.

Opportunity to help hire and train future technicians and installers.

Compensation & Perks

Lead-level pay rate.

Often eligible for bonuses or incentives tied directly to your personal performance.

Build your reputation and resume with a lead-level title and responsibilities.

Flexible Scheduling

$4200 Sign-On Bonus (after 3 month probation, paid monthly for 12 months)

Company Vehicle and Fuel Card

Paid Time Off (after probation)

Over Time Pay

Health Benefits Package Available

401(k) Retirement Plans Available

What Were Looking For

2+ years of HVAC service experience (residential preferred)

High School Diploma or equivalent

Working knowledge of:

Heat Pump & AC systems

Mini Split/Ductless systems

Gas Furnaces and electrical components

System diagnostics and repairs

Refrigerant pressure testing and system start-up

Physically able to lift 30+lbs and access/work in crawl spaces and attics

Professional appearance and strong communication skills

EPA Certification required

Strong diagnostic and customer service skills

Valid Driver's License with a clean driving record, ability to pass background/drug screening
Job ID: 478927867
Originally Posted on: 5/29/2025

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