Hotel Maintenance Supervisor - Private Hotel & Training Center!

At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

• High-end private hotel and conference center called Deloitte University. Closed to the public.
• Currently 800 hotel rooms - all single occupancy, no suites. Expanding to 1400 rooms in October 2025!
• Three restaurants including a Starbucks.
• 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
• Fitness Center, jogging trails and sports fields.
• All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
• Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
• For more information about our property, check our website: BenchmarkHotelDFW.com

• Awesome Employee Focused Culture with many Employee Events!
• Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.
• Up to 14 Vacation & Sick days per year. - We are closed most holidays.
• Many opportunities to grow and transfer to new positions.
• Free Lunch in our newly remodeled Employee Cafe.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!

#PGH-DU #PGH-BMC

#PGH-DU

The Facilities Supervisor is responsible for organizing, distributing, and overseeing the workload of the shift and department. The supervisor drives the efficiency and ensures the quality of the work being performed. The supervisor is responsible to not only oversee a team, but also conduct hands-on repairs themselves.

• This is a full-time position.
• Requires availability on weekends and holidays.

Responsibilities

• Responds to guest’s maintenance requests, questions and resolves their needs.
• Assists with the hiring of new employees and recommends promotions in Facilities department.
• Assists with training, motivating and supporting subordinate staff to ensure quality service.
• Recommends counseling, coaching, disciplinary action and documentation of staff. Recognizes and rewards superior performance.
• Supervises the staff in Facilities Department, ensuring that the team is working efficiently and producing high quality results.
• Assists in setting work schedules for staff according to skill and workload level.
• Assists with the organization and participation in meetings and maintains records and data pertaining to Property Operations.
• Assists in developing and monitoring engineering supplies, parts, inventories and helps to administer the purchase order system.
• Coordinates with outside contractors.
• Responsible for correct use of office equipment, EMS systems and Life Safety Systems, (training will be provided).
• Other duties as assigned.

Qualifications

• Vocational or technical training preferred.
• Trainer or Facilities Supervisor experience preferred.
• One year in related position in maintenance department, trade or similar industry required.
• Strong computer skills. Proficient in Microsoft Outlook. Microsoft Word, Excel and Teams desirable. Experience with a building maintenance or request system desirable.
• Ability to read and interpret HVAC, electrical, mechanical and plumbing blueprints.
• Ability to read and utilize schematic diagrams.
• HVAC, mechanical, and/or electrical certification preferred. EPA CFC certification preferred.
• Texas Driver’s License with good driving record preferred.

Job Category: DUCareersInMaintenance