Great Big Game Show Installation Manager (Smyrna Based)

Position: Installation Manager - Great Big Game Show

Direct Supervisor: Sr. Director of Great Big Game Show Deployment

Job Description:

The Installation Manager is a hands-on leader and coach, responsible for managing the installation team — including project managers, installation technicians, and carpenters — while also directly overseeing project management tasks and vendor relationships.

You’ll coordinate the full lifecycle of new GBGS location deployments: from reviewing layouts and securing materials, to leading on-site installations and ensuring a flawless handoff to operations. This role balances leadership, project ownership, and cross-functional teamwork, all in service of delivering world-class interactive game show experiences across the country.

Pay & Benefits:

• Starting Pay: $65,000-$85,000 (Plus Bonus)

• Eligible for Full Time Benefits as outlined here .

  • Eligible for HQ Bonus

  • 8 Paid Holidays + 15 PTO Days

Hours & Schedule:

• Location: HQ - Smyrna, TN (non-remote)

• Work Hours:

  • In-office: 40-45 hours per week.

  • Travel: 70+ hours/week during active installations (includes weekends with compensatory rest days)

  • Frequent travel (local and out-of-state) required; expenses covered by the company

Job Responsibilities:

Team Leadership

• Manage and lead the installation team: project managers, install technicians, and carpenters

• Provide coaching, development, and performance feedback

• Allocate team resources across active and upcoming projects

• Foster a positive, solution-focused team culture aligned with GBGS values

Project Management

• Own the timeline, budget, and deliverables for assigned installations

• Coordinate internal teams (technical, scenic, carpentry) and cross-functional partners (design, operations, production)

• Track site progress, resolve issues, and report status to leadership

Field & Process Oversight

• Travel to sites for walkthroughs, layout adjustments, and progress assessments

• Lead on-site logistics, equipment delivery, and installation schedules

• Conduct punch list reviews and ensure readiness for operations handoff

• Gather and share on-the-ground insights to improve production and R&D processes

Vendor & Contractor Management

• Vendor & Contractor Management

• Build and maintain relationships with general contractors, mall operators, signage vendors, and architects

• Negotiate scopes, schedules, and deliverables when external vendors are engaged

• Oversee vendor work to ensure alignment with GBGS brand standards and quality expectations

Qualifications:

• Experience in construction, facilities coordination, or themed entertainment installations

• Strong project management skills and experience leading multi-disciplinary teams

• Bonus: Familiarity with SketchUp, Revit, or other drafting tools

• Bonus: Experience with low-voltage wiring or AV systems

Traits for Success

• Highly organized and proactive communicator

• Positive, resourceful, and adaptable in the face of shifting conditions

• Able to lead peers and vendors in an informal reporting structure

• Enjoys traveling and working in dynamic, hands-on environments

• Strong physical capability to lift up to 50 lbs and work on ladders or in tight spaces

• Passionate about interactive experiences and building things that bring joy