Talent Acquisition Operations Manager

Job Description/Responsibilities

The Talent Acquisition (TA) Operations Manager will lead the strategic direction of Sazerac's talent acquisition infrastructure-driving innovation through data, technology, and process excellence. This role is responsible for leveraging analytics to shape talent attraction and retention strategies, managing end-to-end project execution for key recruiting initiatives, and ensuring a seamless, unified candidate experience.

The TA Operations Manager also acts as the central point of coordination between HR Operations, recruiting teams, cross-functional stakeholders, and system vendors-while serving as the iCIMS System Administrator to enable scalable, growth-oriented recruitment processes.

Experience ideally in 3 areas: iCIMS/ATS configuration, vendor management and project management.

Key Responsibilities:

Data, Analytics & Reporting

• Collaborate with recruiting leadership to capture and analyze recruitment data.
• Translate analytics into actionable insights to support hiring strategy and business goals.
• Prepare executive-ready presentations to communicate key findings and trends.

Technology Implementation & System Administration

• Serve as iCIMS System Administrator, partnering with HR Operations and external vendors to optimize system performance.
• Implement and manage new technologies across the recruiting tech stack to enhance user experience and drive efficiency.

Compliance & Process Governance

• Develop and enforce recruiting compliance strategies that align with internal policies and employment regulations.
• Ensure TA practices adhere to federal, state, and local employment laws.

Leadership & Talent Development

• Lead, coach, and develop a high-performing, customer-focused TA support team.
• Drive a culture aligned to Sazerac's growth and performance goals through regular feedback, PDS reviews, and professional development initiatives.
• Champion the use of the Professional Development System (PDS) to evaluate skills, track progress, and shape team development plans.
• Promote Sazerac's culture across all recruiting operations and practices.

Operational Excellence & Project Management

• Lead the standardization and execution of project management frameworks and knowledge-sharing structures across recruiting teams.
• Oversee strategic initiatives from concept to implementation, ensuring alignment with business priorities and recruiting team execution.

Budget & Resource Management

• Track and manage the TA department's annual budget and expenditures.
• Monitor service delivery performance and resource allocation across the TA support function.

Learning & Career Development

• Leverage the Career Development System (CDS) to identify training needs and design development programs that build internal talent pipelines.
• Provide feedback to leadership on experiential learning opportunities to support career progression.

Qualifications/Requirements

• Bachelor's Degree
• 10+ years of work experience, including prior experience working with recruiting teams and ATS data
• 5+ years' relevant experience iCIMS/ATS configuration, vendor management and project management.
• 5+ years of experience with data analysis, project management, and tech implementations in recruitment.
• iCIMS admin or "super user" experience.
• Ability to consult with business partners and translate complex business analyses into concise, clear, and compelling executive-level recommendations
• Experience with data tools, knowledge of statistical analysis, and advanced excel and PowerPoint skills
• Well-developed business acumen, with an affinity for data exploration, analysis, and working with business intelligence tools
• History of analytical team leadership, communications, and building collaborative business partner relationships.
• Act as a change agent and effectively utilize change management practices when leading projects and indirect reports.

Physical Requirements

• Ability to read and write

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