AV/VC (Audio Visual/Video Conferencing) Infrastructure Engineer Austin, TX (Hybrid) Contract)

AV/VC (Audio Visual/Video Conferencing) Infrastructure Engineer || Austin, TX (Hybrid) || Contract)

Job Title

: AV/VC (Audio Visual/Video Conferencing) Infrastructure Engineer

Location

: Austin, TX (Onsite Minimum 3 days/week)

Job Type

: C2C or W2 Contract

Experience Level

: 8+ Years

Industry

: Enterprise IT / AV Infrastructure / Collaboration Tools

Job Summary

:

We are seeking a highly skilled and motivated

AV/VC Infrastructure Engineer

to join our enterprise collaboration and conferencing team based in

Austin, TX

. This position is ideal for professionals with a strong background in

Cisco Webex technologies

,

AV automation (Ansible)

, and

Splunk-based monitoring

, who thrive in a fast-paced, live-demo and production support environment.

The ideal candidate will play a critical role in

designing

,

developing

, and

maintaining automation frameworks

, validating

RoomOS releases

, and ensuring

optimal AV infrastructure performance

through proactive monitoring, testing, and troubleshooting.

Key Responsibilities

:

Design, develop, and manage

Ansible automation workflows

for AV/VC infrastructure.

Build and maintain

Splunk dashboards

to monitor system health and service performance.

Lead

RoomOS upgrade cycles

, including after-hours testing and deployment support.

Conduct

end-to-end validation

of new RoomOS releases and file bugs/enhancement requests with Cisco.

Collaborate with

Cisco TAC

for incident troubleshooting, bug escalations, and resolution.

Participate in

beta testing

of new AV products/features and provide structured feedback.

Provide

real-time technical assistance

to field support teams and internal stakeholders.

Perform

network and AV troubleshooting

, root cause analysis, and escalate issues as necessary.

Offer

support for Webex App, Webex Meetings, and Webex Webinar

platforms.

Contribute to

GitHub repositories

for version-controlled automation code and peer code reviews.

Maintain strong operational knowledge of

Cisco telepresence hardware

(Webex Boards, Codecs, Cameras, Peripherals).

Provide

onsite presence

(minimum 3 days/week) for live demos, issue debugging, and OS validation prior to GA.

Required Qualifications

:

Bachelor's degree in Engineering, Computer Science, or related field (BE preferred).

8+ years of relevant experience in enterprise AV/VC environments.

Expertise in

Cisco Webex Meeting environments

and

telepresence hardware

.

Proven experience with

Ansible

and

Python scripting

for AV automation.

Strong skills in

Splunk

for data analytics, monitoring, and dashboard creation.

Familiar with

GitHub

,

version control practices

, and platforms like

AWX

.

Ability to troubleshoot across

AV systems

,

networks

, and

operating systems

.

Willingness to work after-hours when necessary and handle high-priority production issues.

Strong

communication skills

and a

collaborative attitude

in team-based environments.

Preferred Skills

:

Familiarity with

Webex Control Hub

.

Knowledge of

enterprise AV architecture

, integrations, and best practices.

Prior experience supporting

live demo environments

or AV labs.

Understanding of

CI/CD pipelines

and infrastructure-as-code for AV deployments.

Why Join Us

:

Work with

cutting-edge AV and collaboration technologies

Opportunity to

collaborate directly with Cisco teams

Involvement in

mission-critical AV infrastructure

across the enterprise

Engage in a

high-visibility role

supporting executives and real-time demos

Be part of a

technology-first culture

focused on innovation and user experience

How to Apply

:

Send your updated resume to

with the subject line

"AV/VC Infrastructure Engineer Austin, TX"

.

Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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Dice Id:

90887725

Position Id:

2025-2082