IT Infrastructure Engineer

Job Description:
Maintain IT infrastructure of SL Alabama, including computer systems, web portals, internal and intranet connections, firewalls, servers, hardware, and software;
Plan, construct, and manage networks, systems, and servers to ensure optimization and proper functioning;
Keep inventories of all electronic components for our IT infrastructure;
Utilize configuration files and perform infrastructure configuration tasks to manage IT infrastructure;
Troubleshoot and resolve technical problems in IT infrastructure;
Manage input units, output units, storage units, arithmetic logic units, and control units in computer system architecture;
Install and troubleshoot various cabling;
Manage and monitor the status of server backups;
Provide off-hours coverage and emergency support to solve IT infrastructure issues;
Track and route problems, requests, and document resolutions;
Collect detailed information and data to effectively diagnose and resolve technical hardware and software issues;
Promote proactive support actions to prevent errors recurrence in IT infrastructure;
Provide advice to users on appropriate actions or tasks to solve issues in IT infrastructure;
Provide effective user support and issue resolutions for our IT Infrastructure;
Research questions using available information resources;
Participate in large-scale hardware and software rollouts;
Ensure compliance with standard procedures and guidelines for managing and maintaining SL Alabamas internal IT infrastructure; and
Stay current with system information, changes, and updates.

Job Requirements:
-Bachelors degree in Electronic Engineering, Electrical Engineering, Software Engineering, Computer Science and Information Technology, or other related field of study;
-Knowledge in computer system architecture, system operations, and network structure;
-Skills in setting up IT infrastructure, including network, server, and systems, and troubleshooting network connectivity issues and server and system issues;
-Ability to interact with end-users, vendors, and IT departments;

Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance

Contact Information: Contact Name: Jihoon Wi Company Type: Company: SL Alabama, LLC City: Alexander City State: Alabama Zip: 35010