This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
This position is responsible for supporting the Bank and its internal stakeholders by managing and analyzing the execution, renewal and/or termination of new and existing contracts of assigned areas. This position works with senior staff to lead contract negotiations for certain services in accordance with all related standards and policies. This position also serves in a leadership role while working cross functionally to execute manage and execute assigned sourcing projects and build collaborative relationships. This position provides subject matter expertise and advice, and provides innovative, timely, and accurate solutions aligned to the Bank's risk appetite.
Responsibilities- Project Management- Leads special projects and leadership initiatives related to the operations of the department, at management direction. Partners with other department teams and cross functionally to gather feedback, provide guidance, and effectively execute on strategic initiatives.
- Business Support - Develops and maintains a strong understanding of existing vendor contracts and services in support of each assigned business owner, establishing the role of trusted advisor.
- Contract Management- Manages queue of complex contracts coming up for renewal/expiration. Reviews and interprets contract clauses, stipulations, obligations, and liabilities, and works with the business owners to determine and complete actions required prior to the deadline. Makes recommendations to contract provisions, terms, and conditions.
- Contract Structuring and Negotiation - Structures and works with senior staff to lead negotiations on vendor contracts ensuring alignment with Third Party Risk Management (TPRM) standards, Vendor Contract Standards, and general Procurement policies. Provides expert advice to internal departments on cost-effective ways to comply with contractual obligations while meeting business requirements.
- Relationships -Collaborates with the appropriate department staff on new products and services to address risk in contracting and to ensure contracts meet the Bank's Vendor Contract Standards and general Procurement policies.
- Conduct RFx's- Develops and leads any RFx's (RFI, RFP, RFQ, etc.) for a designated area. Documents, researches, scores, and coordinates meetings with internal and external representatives regarding RFx's. Serves as primary point of contact for vendors and manages RFx from inception to vendor selection/contract.
Qualifications
Bachelor's Degree and 4 years of experience in Contract structuring for services, software, outsourcing services OR High School Diploma or GED and 8 years of experience in Contract structuring for services, software, outsourcing services
Preferred Area of Study: Finance, Supply Chain/ProcurementPreferred Area of Experience: Banking/Financial industryLicense or Certification Type: Member of Contract and Commercial Management certification by the International Association for Contract and Commercial Management Preferred, Certified Regulatory Vendor Program Manager Preferred, Certified Professional in Supply Management PreferredSkill(s): Industry Knowledge - procurement regulations, contract documents, and legal specifications, Customer Service - Ability to resolve complaints and concerns, Business Acumen - Knowledge of local, state, and national contract laws, Contract Structuring - Ability to create contract documents from templates, negotiate redlines, and coordinate signatures
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at