Special Project Supervisor

Salary Grade

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $16.97 per hour.

Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

Job Description

POSITION OBJECTIVE

Working under the supervision of the custodial operations manager, the special project technician

supervisor will oversee and perform a variety of procedures in the maintenance of carpet, hard

floor care, soft/rubber floor care, and upholstery cleaning and/or sanitizing. Ensure that the

equipment is kept in top working condition, that chemicals and facilities are maintained in a safe

and sanitary condition. The standard work shift is 5 p.m. to 2 a.m. Monday through Friday working a

40-hour workweek. Work shift times may be switched if needed. Call-ins, overtime and emergency

hours may be required.

ESSENTIAL FUNCTIONS

1. Perform and supervise such functions as inspecting and identifying various types of carpet,

materials, stains, defects and conditions. Perform daily maintenance on truck mounted carpet

cleaning system (White Magic). Maintain daily preventive maintenance logs. Ensure that proper

methods of cleaning/repairs are applied. Properly use truck mounted carpet cleaning system or

portable heat extraction units on carpeting and upholstery to insure proper cleaning of

carpets/fabrics. Operate equipment such as vacuum cleaners, pile lifters, high powered and electric

carpet cleaning equipment, and upholstery tools. Handle and use of solvents, detergents, degreasers

and other sanitizing materials and chemicals to treat the carpet/fabrics prior to and following

cleaning. Ensure that all university safety procedures are followed within the cleaning group.

Follow university safety procedures; use appropriate safety gear; use caution when mixing chemicals

and operating electrical equipment; immediately report any accidents and injuries to supervisor.

(45%)

1. Perform and supervise floor restoration on VCT, terrazzo and all other hard floor surfaces.

Ensure that proper methods of floor restoration are applied. Operate pressure sprayers, air movers,

wet vacuums, auto-scrubbers, standard buffers and high speed burnishers. Ensure that all university

safety procedures are followed within the cleaning group. Follow university safety procedures; use

appropriate safety gear; use caution when mixing chemicals and operating electrical equipment;

immediately report any accidents and injuries to supervisor. (45%)

1. Perform various tasks requiring bending, stooping, lifting and carrying of such things as

supplies, equipment, furnishing, etc. Keep track of all equipment assigned. Ensure that equipment

is maintained in proper condition, and promptly turn equipment in for repair when needed. Report

malfunctioning or non-functioning equipment, safety hazards, carpet and furniture repairs to the

supervisor. Assist supervisor to plan and prioritize the daily work load in the assigned buildings.

Communicate daily with supervisor to report achievements, progress and problems. Actively seek out

and suggest improvements to operations. During the course of the daily work shift, report any

quality control issues or problems identified in the building to the Supervisor, and if possible

make appropriate recommendations to solve the matter. Recognize when assistance, training, and direction are needed

so that work objectives are accomplished in a safe, complete, efficient, and timely manner. Alert

the supervisor to these situations, and assist as needed. Assist co-workers in other areas and

buildings when necessary; assist security and maintenance staff during emergencies. Identify and

promptly report problems requiring security or maintenance assistance to supervisor. Cooperate with

Security at all times, and assist as needed in emergencies. May need to perform bio-hazardous

cleanups. (10%)

NONESSENTIAL FUNCITONS

Duties not restricted to those mentioned. May be assigned to other duties as required.

CONTACTS

Department Daily contact with custodial operations manager and co-workers to exchange information.

University Occasional contact with university staff to exchange information.

External Occasional contact with outside vendors to exchange information.

Students: Occasional contact with students to exchange information.

SUPERVISORY RESPONSIBILITY

Supervise the special project tech team to make sure all work being done is completed in a timely

manner, safely, and completely.

QUALIFICATIONS

Experience: 5 years of floor work experience required; prefer 1 year of supervisor experience.

Education/licensing High school education required. A valid driver's license free of

significant violations and maintaining an acceptable driving record are conditions of employment

REQUIRED SKILLS

1. Must be able to read, write and speak English

2. Must be able to perform simple mathematics for measuring of chemicals and measuring of spaces

cleaned for record keeping

1. Must be responsible, self-motivated and capable of staying on-task with only routine

supervision

1. Must have demonstrated leadership potential through a record of good communication skills

2. Must be able to work as a team member

3. As a member of the Case Western Reserve University service department, must be sensitive to the

needs and programs of faculty, students, staff and visitors at the university

1. Technical cleaning expertise (hard/soft floor care, types of carpets/fabrics)

2. Strong awareness of hazards typical to the institution (radioactivity, biohazards, asbestos,

chemicals, etc) and related safety equipment and procedures.

1. Ability to meet consistent attendance.

2. Ability to interact with colleagues, supervisors, and customers face to face.

WORKING CONDITIONS

The employee must have a current Hepatitis-B inoculation. Other immunizations may be required in

the future, depending on regulatory requirements. The employee will be directly exposed to

excessive noise, fumes and dust, blood borne pathogens, chemicals, commercial products, infectious

agents, pesticides or herbicides, radioactive materials. The employee will be around and using

moving machinery, powered industrial vehicle and has access to restricted areas(s) Work environment

will include being outdoors during all types of weather, and it requires physical strength and

endurance. Frequent heavy lifting of up to 60 lbs., carrying, walking, standing, bending, stooping,

stretching, and climbing of stairs. Must be able to pass required physical examination, including

baseline evaluations of hearing and vision. Must provide a home telephone number; must be able to

work night and weekend shifts; must be available to work on emergencies. The standard work shift is

5 p.m. to 2 a.m. Monday through Friday working a 40-hour workweek. Work shift times may be switched

if needed. Call-ins, overtime and emergency hours may be required.

EEO Statement

Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.

Reasonable Accommodations

Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ... to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.

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