Digital Learning Experience Architect Senior Associate

  • JPMorgan Chase & Co.
  • Plano, Texas
  • Full Time

JobID: 210632801

Category: Learning

JobSchedule: Full time

Posted Date: 2025-06-04T19:20:45+00:00

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Are you an independent and collaborative thinker with experience in designing, developing, and implementing engaging and effective learning experiences for diverse audiences? Then this is the role for you!

As a Digital Learning Experience Architect in Learning and Development, you will have a pivotal role in designing, developing, and implementing engaging and effective learning experiences for diverse audiences, while serving as the liaison with Subject Matter Experts (SMEs). You will explore innovative methods to improve learning retention, utilizing your instructional design and eLearning development skills. You will adhere to established procedures and design standards to create solutions that resonate with the modern learner. Additionally, you will design and develop dynamic, responsive digital learning solutions using cutting-edge web technologies, ensuring optimal performance, speed, and scalability.

Job Responsibilities

  • Produce high-quality digital platforms, videos, and graphics by leveraging extensive experience with industry-standard applications such as Articulate Storyline, Vyond, Figma, Synthesia, and Adobe Creative Cloud, including Premiere Pro, After Effects, Audition, Animate, Illustrator, and Photoshop.
  • Apply design thinking, digital design, and agile development processes to recommend improvements to existing workflows. Actively contributes and collaborates within a team, iterating on solutions, demonstrating flexibility and adaptability, and exploring new tools and approaches to deliver solutions efficiently and at scale.
  • Manage all aspects of learning development projects using agile methodologies, from needs analysis to implementation.
  • Stay informed about emerging technologies and trends to bring fresh ideas to digital platform projects.
  • Ensure quality control (QC) checks are conducted for all digital solutions, and that all training materials are thoroughly reviewed and approved by necessary stakeholders, adhering to established procedures and standards for design and accessibility.
  • Engage with project sponsors, management, business stakeholders, and Subject Matter Experts (SMEs) to understand needs, provide recommendations, and develop learning products focused on enhancing employee experience and performance.
  • Hold all project stakeholders accountable for content delivery, review, and approval deadlines, escalating issues as needed.

Required qualifications, capabilities and skills

  • 5+ years of proven expertise in Articulate Storyline, specializing in the development of interactive e-learning modules that enhance learner engagement and retention through innovative design and collaboration with subject matter experts, complemented by experience in training
  • Proficiency in digital multimedia tools such as Vyond, Figma, and Synthesia
  • Demonstrated ability to swiftly learn and adapt to new tools and processes, with expertise in content development and effective management of multiple projects in a fast-paced, deadline-driven, and agile development environment
  • Demonstrated ability to work both independently and collaboratively towards achieving desired outcomes, with strong skills in engaging in a proactive feedback process
  • Strong time and project management skills, demonstrated by timely task completion and high-quality deliverables
  • Experienced in and assist with the ongoing updates and improvements of the CMS, ensuring all content is optimized for performance and user engagement
  • A robust portfolio that highlights your design and development skills is a must.

Preferred qualifications, capabilities and skills

  • Bachelor's degree in instructional design, computer science, digital learning design technology, multimedia technology, or a related field is preferred, or equivalent extensive work experience
  • Proficiency in the design, production, and editing of video-based learning while applying instructional design principles to engage learners and meet instructional objectives
  • Proficiency with Adobe Captivate, digital and development software in multiple Adobe Creative Suite applications such as After Effects, Premiere Pro, Audition, Photoshop, Illustrator, Dreamweaver, or Animate
  • Proficiency in multiple design and development tools/programs gamification, audio/video studio production and editing, generative content using artificial intelligence, 3D modeling, and Microsoft Office tools
Job ID: 480031504
Originally Posted on: 6/6/2025

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