Project Manager, Business Process Improvement & VOS

POSITION SUMMARY

As Project Manager, Business Process Improvement, you will have a critical role in working with the business to identify opportunities to further improve the end-to-end Opportunity-to-Cash (O2C), Procure-to-Pay (P2P), SIOP, and NPDI processes within the Americas region. Additionally, you will act as a Business Process Owner, and you will be responsible for providing support, analysis, and research into complex problems and processes relating to these functions.

In this role you will need a process improvement mindset, ability to listen and address specific problems, articulate solutions, and coordinate different projects. The ability to influence others and obtain business buy-in are critical to being successful in this role. Additionally, this role will be responsible for governing the overall end-to-end process, ensuring that processes are standardized across the region, change is managed carefully following a structured governance model and process improvements are identified, including technology changes.

RESPONSIBILITIES

• Utilize VOS governance and framework to plan, facilitate, and manage business process improvement initiatives.
• Own and drive effective delivery and management of assigned projects through the implementation of a stage gate process that takes initiatives through ideation, feasibility, proforma development, execution, and project closure.
• Plans, facilitates, and manages business process improvement initiatives using agile methodologies.
• Assists with mentoring and training the business on agile methodology.
• Prepare flowcharts and other related reporting packages to track both project deliverables/timelines and key issues.
• Drive effective partnership with the IT organization as a key stakeholder to drive critical process improvements and system/tool implementations.
• Liaise with local Learning & Development teams to facilitate learning, process improvement/validation and logistical coordination.
• Provide expert support, analysis, and research into complex problems and processes relating to assigned processes.
• Maintain a strong focus on execution of delivery of short-term results while moving toward the long-term vision.
• Nurture a culture of continuous improvement, best practice sharing and process standardization and align with other Regions where possible.
• Utilize Power BI to estimate, prioritize and track projects within the portfolio, outlining savings and business benefit to the organization.
• Identifies gaps in performance versus best practices and works with all levels of the organization in establishing and executing a plan for improvement. Assists with assessment and documentation of the current state, development of the ideal future state process and drives and monitors the implementation plan.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Project Management, or a related discipline.
• Certifications such as PMP, CSM, Lean Six Sigma Black Belt, etc. are a plus.
• 8-10 years of experience in a project management or PMO role.
• 3+ years of experience in a management role.
• Worked in an international and culturally diverse organization.
• Strong written and verbal communication skills in English; other languages are a plus.
• Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.
• The ability to analyze data, make informed decisions, and solve complex problems.
• Good attention to details.
• Advanced experience with ERP financial applications (Oracle preferred).
• Proficient in Microsoft Office Suite (experience in Power BI preferred).
• Project management experience and familiarity with Agile process improvement methodology is a plus.
• Ability to work collaboratively with others and contribute to a positive team dynamic.
• Strong, proven business partnering mentality; has the maturity and awareness to strike the right balance between facilitating and challenging the business.
• Strong leadership abilities, including the ability to motivate and guide a team.
• Proven ability to influence others.
• Strong experience in building compelling business cases, and appropriate persistence that shapes the opinions of stakeholders; position proposals by linking to others' needs and concerns.
• Can adapt to change and navigate uncertainty.
• Ability to effectively manage time and resources against agreed deadlines for activities.
• Excellent organizational skills and the ability to work on multiple projects.
• Demonstrated ethical decision-making and integrity.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Ability to work and multi-task in a fast-paced environment with constantly changing priorities.

TIME TRAVEL REQUIRED

• Little to no travel required.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to .... If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.