Access Control Field Engineer

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides proactive and reactive technical support for hardware and software associated with remote, multi-function access control equipment. Responsibilities include new installations, troubleshooting, upgrades, and ongoing maintenance. Additionally, offers general IT support for user sites related to access control and proprietary software. Addresses complex technical issues while managing work planning, scheduling, and prioritization. Has regular interactions with end users, contractors, and vendors to ensure efficient system functionality and support.

Responsibilities

KEY RESPONSIBILITIES: -

1. Responsible for installation, modification, testing, and preventative maintenance associated with university locks including cored and electronic locks

2. Installs, maintains, and repairs locks, door closers, electronic locking devices, ADA operators, and related hardware including changing, setting, and re-keying door cylinders and plugs

3. Installs new equipment and devices, operating systems, peripherals and maintain existing hardware and software. Configure devices as required

4. Participates in the development of standard operating procedures

5. Plans and coordinates the installation of access control upgrades and special ADA access accommodations

6. Maintains lock shop and inventory control, setting up and maintaining control of a master key system

7. Sets up and operates all types of service equipment, machines, and hand tools required in a lock shop

8. Maintains all locks, lock systems, and architectural hardware systems within campus facilities

9. Complies with University key control policy and provides keys only to authorized individuals, ensuring that key requests conform to established University security and key control policies

Required Qualifications

Educational Requirements

High school diploma or equivalent

Other Required Qualifications

Current, valid, and unrestricted driver's license

Required Experience

Five (5) years of access control experience with working knowledge of access control software and knowledgeable and skilled in the installation and maintenance of remote electronic access control devices and related networking equipment.

Preferred Qualifications

Additional Preferred Qualifications

Working knowledge of Medeco or similar key systems

Knowledge of the Salto access control locking or similar systems

Completion of an appropriate Locksmith Apprenticeship Program, Door Hardware Institute (DHI), or SALTO Systems Installer Certification

Preferred Educational Qualifications

An undergraduate or advanced degree from an accredited institution of higher education in a related field

Knowledge, Skills, & Abilities

ABILITIES

Able to diagnose malfunctions and defects in equipment and tools; determine the appropriate corrective measures

Able to locate and correct defects in locks and panic hardware

Able to disassemble locks and repair and replace worn tumblers, springs, and other parts

Able to understand and comply with building codes, electrical codes, fire codes, plumbing codes, and other technical standards and specifications is required

Able to respond to service on calls at non-traditional hours to cope with safety hazards and/or urgent lock or system situations

Able to adapt to changing work environments

Able to work in high places as necessary

Able to build upon existing knowledge in the technical application of maintenance work

Able to deal with multiple tasks or projects at one time

KNOWLEDGE

Knowledge of methods, practices, tools, equipment, and materials, used in a variety of Locksmith trades

Knowledge of low voltage devices for installations, connection, repair, and replacement

Knowledge of occupational hazards and necessary safety precautions in the use of tools and equipment

Knowledge of appropriate safety standards

SKILLS

Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills

Proficient with computer applications and programs (i.e., Microsoft Office suite)

Strong attention to detail and strong organizational and follow-up skills

Strong customer service skills and phone etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, ....

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position may travel 1% - 24% of the time

Background Check

• Standard Enhanced
• DMV
• 9 Panel Lab Drug Test

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening

results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

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