Technician HVAC II

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health, developmental disability and permanent supported housing services in Dallas County serving over 50,000 children, teens and adults annually. For over 55 years, Metrocare has provided a broad array of services from mental health care, primary care, services for veterans and their loved ones, accessible pharmacies, homeless outreach, and supportive social services. Metrocare provides specialty mental health services to over 10,000 children and teens and has numerous programs for babies, children and adults with disabilities, including Early Childhood Intervention, Flourishing Families, Nurturing Parenting, Supported Employment and two specialty autism clinics in Dallas and DeSoto. In conjunction with clinical care, Metrocares Altshuler Center for Education & Research is transforming the community mental health landscape of North Texas through workforce development focused on innovative partnerships and exceptional trauma-informed training.

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and adults we serve.

The HVAC Technician II is responsible for independently performing installations, maintenance, and repairs on HVAC systems. This role requires full licensure and at least 35 years of hands-on experience. The position involves troubleshooting HVAC components, ensuring system efficiency, and adhering to all safety and compliance regulations.

HOURS OF RESPONSIBILITY: Monday Friday 8 am 5 pm, May require emergency 24/7 on call response as needed

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Install heating, air conditioning, and ventilation systems based on building blueprints and specifications.
• Diagnose, troubleshoot, and repair mechanical and electrical problems in HVAC systems.
• Perform routine and emergency maintenance on HVAC units and related equipment.
• Conduct HVAC performance tests, inspections, and system diagnostics.
• Replace parts as needed following manufacturer guidelines.
• Track and maintain inventory of HVAC tools and parts.
• Ensure compliance with industry codes and occupational health and safety standards.
• Provide professional customer service to internal clients, including maintenance recommendations and system usage guidelines.
• Accurately document time, parts used, and services performed for each work order.
• Drive Metrocare-assigned vehicle to job sites and maintain clean driving and vehicle maintenance records.
• Remain available for on-call and emergency response needs as required.
• Performs other duties as assigned.

TECHNICAL KNOWLEDGE AND SKILLS REQUIRED:

System Knowledge:

• Understand refrigeration cycles and components, including metering devices, compressors, and refrigerant handling.
• Apply electrical knowledge: AC/DC circuits, Ohms Law, voltage/current diagnostics using multimeters, and reading wiring diagrams.
• Diagnose and service air distribution systems, including economizers, humidifiers, exhaust fans, and ductless split systems.
• Proficient in troubleshooting and servicing split systems, packaged units, and heat pumps up to 5 tons.
  

Mechanical Skills:

• Perform soldering, brazing, basic heat load/loss calculations.
• Interpret schematics, mechanical drawings, and work plans.
• Troubleshoot electrical motor controls, thermostats, and HVAC system automation.
• Track and maintain inventory of HVAC tools and parts.
• Ensure compliance with industry codes and occupational health and safety standards.
• Provide professional customer service to internal clients, including maintenance recommendations and system usage guidelines.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Strong time management and problem-solving abilities.
• Effective communication with clients, coworkers, and supervisors.
• Ability to work independently and manage scheduled tasks with minimal supervision.
• Maintain detailed documentation of work performed.
• Exhibit professional conduct, hygiene, and adherence to uniform policy.
• Ability to assist other technicians and cross-train as needed.
• Maintain clean and operational company vehicles.
• Flexible and available to respond to after-hours emergencies.

QUALIFICATIONS
EDUCATION AND EXPERIENCE:

• Required: High School Diploma or equivalent and at least 3 to 5 years experience of trade-related work
• Preferred: Associate degree in a related technical field
• Must have a valid Texas HVAC Class A, B, or Universal Contractors License, required

DRIVING REQUIRED: Yes

TRAVEL:

• In county travel may be required: occasionally/daily.
• Overnight travel required: N/A
  

MATHEMATICAL SKILLS:

• Basic math skills required.
• Ability to work with reports and numbers.
  

REASONING ABILITY :

• Ability to apply common sense understanding to carry out simple one or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to apply logical thinking to solve technical problems.
• Capable of calculating basic figures for HVAC performance and part replacement documentation.
  

COMPUTER SKILLS:

• Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Ability to utilize Internet for resources.
• Ability to complete digital work orders and communicate via email/text applications.
  

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
• Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

At Metrocare, we believe in taking care of our team, so they can take care of others. Thats why we offer a benefits package designed to support your well-being, growth, and financial future:

• Comprehensive Healthcare Coverage Metrocare fully covers employee-only premiums for medical, dental, and vision insurance, ensuring you have access to quality care while offering options for your family.

• Paid Time Off & Holidays Enjoy generous paid leave, including vacation, sick days, and holidays, so you can recharge and maintain a work-life balance.

• Mental Health Support Free mental healthcare and access to our Employee Assistance Program (EAP) to support your well-being.

• Retirement Savings We invest in your future with a dollar-for-dollar 401(k) match up to 6%.

• Health Savings Account (HSA) Contribute tax-free and receive employer matching to help with medical expenses.

• Professional Growth Receive up to $2,000 annually for training, certifications, and career development opportunities.

• Language Stipend Earn up to 6% of your base salary if youre bilingual.

• And More! Additional perks include flexible spending accounts, disability coverage, and employee discounts.

Equal Employment Opportunity Employer

Tobacco-Free Facilities - Metrocare is committed to promoting, the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serves while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

No Recruitment Agencies Please