Internal Communications Leader, Guy Carpenter

The Internal Communications Leader for Guy Carpenter is responsible for developing, driving and executing a multi-channel internal communications strategy across Guy Carpenter. Working closely with the Guy Carpenter CMO, the programs developed will align to key business objectives that focus on defined growth, brand and people priorities. This includes ensuring that Marsh McLennan enterprise priority messages are integrated, customized and activated in Guy Carpenter in a measurable way to reach target audiences effectively.

Reporting to the Marsh McLennan Head of Internal Communications and a member of the Marsh McLennan Internal Communications Leadership Team, this leader will be accountable for embedding enterprise best practices e.g., governance and processes, effectiveness measures and reporting, channel strategies and usage, defined message ownership, leader enablement strategies, etc. into Guy Carpenters communications approach. They will also be accountable to the Guy Carpenter CMO and play an active role on the Guy Carpenter Marketing and Communications team to ensure business-specific priorities e.g. growth, people, marketing are aligned and integrated into the internal communications strategy and execution plan.

To foster collaboration and engagement, we require team members to be in the NYC office a minimum of three days per week.

We will count on you to:

• Develop, manage and lead internal communications strategies supporting Guy Carpenter business priorities to drive measurable outcomes, ensuring that communication activities are part of an overall plan-based, audience-centric, data-informed approach.
• Build strong relationships with key stakeholders, including the Guy Carpenter COO, CAO, CPO, Region Business Leaders and other stakeholders. Ensure consistent tone, messaging, and content across channels and audiences.
• Develop high-quality content that is engaging, informative, and effective. Determine the most appropriate channels for distributing the content, such as email, intranet, digital signage, colleague forums (e.g., Town Halls) or internal social platforms, to ensure maximum reach and impact.
• Provide management and training to internal communications manager; partner with marketers and communicators in regions to ensure alignment with global messaging and priorities.
• Track and measure the effectiveness of Guy Carpenter communication initiatives, gathering feedback and insights to continuously improve strategies and messaging.

What you need to have:

• A bachelors degree (in Journalism or Communications, preferred)
• A minimum of 10 years of experience in internal communications or related roles (agency or corporate)

What makes you stand out:

• Having a masters degree
• Strong leadership and strategic communication skills and the ability to work collaboratively in a matrixed structure.
• Having the ability to think strategically and align communication strategy/plan with the overall goals and objectives of the organization.
• Able to lead and motivate others through impact and influence and foster a collaborative and inclusive work environment.
• Possess strong written and verbal communication skills and demonstrated ability to convey (in writing) complex information in clear and understandable formats to a wide range of audiences with differing levels of understanding.
• Having a disciplined approach; plan-based, executes flawlessly and always meets deadlines.
• Able to defines and implement strategy metrics using data to make informed decisions.
• Have strong relationship-building skills.
• Ability to establish rapport, collaborate effectively, and influence others to support communication initiatives.
• Having change management experience, specifically helping employees navigate transitions and maintaining employee engagement and morale during change.
• Having the ability to adapt to a dynamic and fast-paced global environment; open to new ideas and able to navigate through ambiguity and uncertainty.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting ....

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

The applicable base salary range for this role is $96,700 to $193,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.