Operations Supervisor

Position Title:

Operations Supervisor

Job Description:

The Public Service's Department is looking for a new Operations Supervisor! This position plans, organizes and directs the general maintenance activities for the groups, sets priorities, schedules work and adjusts work to meet the plan. Promotes efficient and safe work habits and, when necessary, recommends measures to improve product methods, equipment performance and quality of work. Makes changes in working conditions and use of equipment to increase efficiency. Determines and resolves work problems and/or assists in reaching solutions. Recommends or initiates personnel actions such as promotions and disciplinary measures. Trains and leads workers, personnel, and new employees as necessary. Maintains maintenance records. Estimates and requisitions materials and supplies required to complete work within budgetary restraints. Is required to be adept in the activities of the workers supervised, equipment used, and the maintenance programs assigned.

About the Team:

The Public Services Urban Services Division is responsible for the maintenance of the downtown, Sugar House business districts, and the S-line. Applicants for roles within the Urban Service Division can expect to directly provide or support to Unskilled and skilled trades. and maintenance to the Business districts to keep important infrastructure running smoothly for the residents and visitors of Salt Lake City.

Learn more about working for this division in the Department of Public Services and working in Salt Lake City.

This position's schedule is Monday through Friday from 7am to 3:30pm. This position is not eligible for a hybrid/work-from-home schedule.

This position will remain open until it is filled. This job posting may close at any time without notice. Early application submission is strongly encouraged.

Position Pay Range:

$35.66 - $41.97 hourly, depending on education and experience

This position is eligible for full city benefits, including:

• Health, dental, vision, and life insurance

• 13 paid holidays per year

• Paid vacation and personal leave

• Six weeks of paid parental leave

• Retirement contributions toward a pension plan or 401(k)

• A robust EAP that provides emotional support, work-life solutions, legal guidance, and financial resources, including up to 15 counseling sessions for you and your household family members at no cost

• Tuition reimbursement

• Discounted supplemental benefits like pet insurance, legal services, and shopping.

Key Responsibilities:

• Assigns and coordinates the action of one or more crews assigned to the maintenance of the technical sections such as grounds, facilities, electrical and water systems, construction, roadways and other public right of way. Directly supervises personnel to ensure completion within necessary time frames and budget as directed by senior management. Provides technical assistance. Inspects work in progress and coordinates activities between crews at different sites.

• Assigns maintenance projects to lead personnel to maintain all assigned areas and equipment following manufacturers' specifications, industry and City standards, business and resident needs and/or accepted maintenance practices. May consult with subordinate journey-level and other technical personnel for advice on complex maintenance projects. Assess budgetary constraints, equipment availability and time frame available to complete any project.

• Responsible for routine reports, time records including hours worked, days off, overtime and daily log used to track maintenance project status and personnel. Utilizes computer program for equipment monitoring as a record keeping tool and/or for report generation.

• Provides training to maintenance personnel to attain and retain each individual's maintenance proficiency. May also provide training to City subcontractors according to contract specifications and perceived needs.

• Assist in preparation of annual operating and capital budget for the assigned section and submits it for approval to the Operation Manager or Director for inclusion in the Division's annual budget. Monitors equipment and materials for possible upgrade or replacement and provides management with recommendations.

• Coordinates maintenance program activities with other division's maintenance supervisors and City departments. Advises operations manager and necessary Engineering staff of technical problems encountered and suggests possible solutions. Attends Engineering and Transportation project and design review meetings.

• Maintains all maintenance records and uses these records and personal observations to evaluate and recommend replacement and/or modification of equipment or operating methodology to ensure efficient utilization of resources.

• Resolves personnel issues in accordance with established rules, policies and Memorandum of Understanding (MOU). Initiates disciplinary action when necessary. Maintains documentation on performance of all employees under his or her supervision. Conducts the interview process and selection of new employees.

• Prepares reports for management which reflects such items as equipment condition, staff efficiency, energy conservation proposals and any suggested changes in procedures. Prepares time records of assigned employees. Approves leave, compensatory time and overtime requests.

• Works with employees, tenants, in-house staff, the general public and various contractors to ensure smooth accomplishment of maintenance goals and objectives.

• Monitors field operations. Ensures all designated equipment and materials are ready for operation. Coordinates, updates and post equipment breakdowns and repairs. Ensure accidents are investigated properly.

• Performs other related duties as required.

Minimum Qualifications:

• Graduation from a four-year accredited college or university with a bachelor's degree in engineering, project management or related field. Additional experience may be substituted for education on an equal basis.

• Two years of supervisory or lead experience.

• Demonstrated ability to read and interpret blueprints, circuit diagrams, and various types of equipment operation manuals.

• Demonstrated knowledge of OSHA safety rules and accident prevention measures associated with maintenance procedures involving the operation of maintenance equipment.

• Demonstrated knowledge of applicable software to create functional spreadsheets and reports utilizing Kronos, MS Word, Excel, Outlook, Power Point and proprietary software.

• Possession of a valid driver's license or driving privilege card.

• Demonstrated ability to coordinate a variety of work requests and schedule completion in optimum time frame.

• Must work rotating shifts which may include days, afternoons, graveyards, weekends and holidays.

Desired Qualifications:

• Possession of a valid Commercial Driver's License with various endorsements.

• Understanding of city and divisional policies and procedures.

• Strong organizational and motivational skills with the ability to investigate problems and create effective solutions.

Working Conditions:

• Moderately heavy physical activity. Required to stand, walk or sit uncomfortably for extended periods. Required to push, pull, lift or carry medium heavy weights. Moderate exposure to chemicals, heat, dust, noise and fumes incidental to the work environment.

• Stress due to emergency response demands, troubleshooting and the twenty-four-hour maintenance demands in some situations.

• Unconventional working hours will be subject to 24 hour call as specified in the City's snow removal program or emergency operations.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Department

Public Services

Full Time/Part Time:

Full time

Scheduled Hours:

40