Infrastructure Support Operator D

Nature of Work

This classification aims to perform expert-level skilled work, primarily control room and field duties. This is responsibly advanced, technical, supervisory, and semi-skilled work in monitoring, operation, routine maintenance, cleaning, and minor repair of water, stormwater, sewer, and control equipment, installations, and facilities in the City's Public Works Department. Employees in this classification ensure safe working conditions, maintain water flow, and test the water supply. The emphasis of work is the monitoring and adjusting pressures and flows through the operation of manual and electrical controls, maintenance of equipment and facilities, and minor or emergency repairs, generally in the control facility or individual pumping station. This position reports to the Infrastructure Support Operator A and Infrastructure Support Supervisor.

Illustrative Examples of Essential Duties

• The following duties are typical for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
• Plans, supervises, and participates in the work of crews involved in the operation, monitoring, installation, construction, inspection, maintenance, repair, overall cleaning, and general care of all utility systems and flow control devices.
• Trains and evaluates the work of skilled, semi-skilled, and unskilled workers.
• Responds to emergencies on a 24-hour basis.
• Performs or assists subordinates in performing unusual or highly technical work, responding to unique or difficult situations, and resolving problems.
• Establishes and enforces safety standards and safe operating procedures.
• Prepares, maintains, and evaluates employee and equipment operations, performance records, and reports.
• Completes research, participates in training, and maintains contacts to remain informed on current developments, programs, regulations, and procedures in assignments; incorporates such information into training.
• Works in conjunction with design, inspection, technical personnel, regulatory, and other agencies to ensure compliance with required laws, regulations, standards, guidelines, and procedures.
• Inventories, evaluates and makes detailed recommendations for modifying or purchasing necessary parts, supplies, materials, services, and equipment and maintains stock as directed.
• Assists in other major Public Works projects outside of typical areas of responsibility.
• Substitutes for supervisor during their absence.
• Locate utilities when required.
• Maintain pump stations water storage tanks and instruct others in the operation and maintenance procedures.
• Performs chemical tests involving chlorine residuals water quality testing sampling, conducts leak surveys, and trains others in correct methods of leak surveying.
• Read and understand area maps; locate lines; instruct others in using maps and line location procedures for other utilities and agencies.
• Prepares or receives various forms, reports, correspondence, manuals, reference materials, or other documentation; reviews, completes, processes, forwards, or retains as appropriate.
• Communicates with supervisor, employees, other departments, the general public, and other individuals as needed to coordinate work activities, review the status of work, exchange information, or resolve problems.
• Monitors work site to ensure safe working procedures are followed.
• Operates manual, electrical, and computerized controls of various pumping stations from a central control console or individual stations
• Monitors water pressure and flow throughout the City by reading meters and charts
• Monitors the performance of the City's SCADA system
• Changes daily meter charts
• Provides adequate pressure and flow by starting, stopping, and regulating pumps at various locations
• Fills reservoirs and maintains levels
• Performs water turn-ons and turn-offs as directed
• Receives, logs, and processes citizen complaints

Minimum Requirements

• Must possess a High School Diploma, General Equivalency Diploma, or a recognized equivalent certificate.
• Must obtain a Level "3" FWPCOA Utilities Maintenance Certification within 12 months
• Must obtain NIMS 100, 200, 700, and 800 Certification
• Must obtain Intermediate MOT within 12 months of appointment
• Must obtain and maintain an FDEP Class 3 Water Distribution License or a minimum Florida Class "C" WTPO license or higher within 18 months of employment to remain employed with the City of Miami Beach.
• Shift work includes nights, weekends, and holidays
• Must be available for overtime, which includes nights, weekends, and holidays
• This position is a trainee position and promotion to Infrastructure Support Operator C is required within 18 months to remain employed with the City of Miami Beach and must receive a satisfactory performance review.

Physical Requirements

• Must have the use of sensory skills to effectively communicate and interact with other employees and the public using the telephone, electronic mail, and through personal contact
• Must have the physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to, computers, calculators, copiers, and telephones
• Continuous walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling
• Ability to lift heavy objects
• Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to, computer, calculator, copier, and fax machine
• Continuous walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, sitting, standing, pushing, and pulling
• Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and pulling moderately heavy objects and materials (20-50 pounds).
• Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. All tasks require the ability to communicate effectively orally and or electronically.
• Performance of essential functions may require exposure to adverse environmental conditions, such as confined space, dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, operating machinery, vibrations, electric currents, traffic hazards or toxic agents.

For all positions:

• Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
• Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
• Ability to maintain regular and punctual attendance.
• Performs related work as required
• Reports to work as directed during an emergency as an essential employee of the City of Miami Beach

For all technical, professional, supervisory and managerial positions:

• Ability to develop innovative and creative solutions to issues consistent with the City's strategic plan.

Applicants must detail any related work experience on the application or risk disqualification. It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility. City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.

Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application.

Benefits are available to FULL-TIME employees only. The City of Miami Beach offers a comprehensive benefits package, including 12 vacation, 12 sick days, 15 paid holidays (11 holidays and 4 floating holidays); partially sponsored by the City group medical (including visual) and dental insurance, life insurance. Excellent retirement plan: pre-tax employee contribution added to the City's contribution; 5 year "cliff vesting."

Voluntary Benefits (fully paid by the employee, but payroll deductible): flexible spending account; 457 Deferred Compensation Plan, and Roth IRA; universal and critical life insurance, disability insurance, long-term care, and lump sum cancer policy. Also, U.S. Legal Services, tuition assistance, pre-tax payroll contributions, continuation of medical and dental coverage up to 18 months upon termination (COBRA).

For a more detailed overview of the benefit package, please visit Benefits section at

Employer City of Miami Beach

Address 1700 Convention Center Drive

3rd Floor

Miami Beach, Florida, 33139

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