Implementation Project Manager

Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. We help industry-leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What separates Veriforce from the rest is our people. We hire highly-intelligent, growth-minded individuals that team well and continuously look for new, better ways of solving business challenges.

Location: Texas or Oklahoma

Travel: 20%

Position Overview: The Implementation Project Manager leads the complete Launch Phase of the Client Journey, from contract through go-live. This role combines project management discipline with cross-functional coordination to deliver Veriforce's best-in-breed solutions on time and in scope. Acting as the central point of execution, the Implementation Project Manager ensures client needs are met through clear planning, effective communication, and a focus on long-term success.

Key Responsibilities:

• Project Ownership & Delivery Leadership:
• Own end-to-end implementation projects, from contract signature through go-live, ensuring delivery is on time, in scope, and aligned to client success criteria.
• Serve as the accountable leader for project planning, execution, stakeholder alignment, risk management, and client communication.
• Build and maintain detailed project plans, manage task assignments, and ensure all milestones are met.
• Facilitate internal and external project meetings with clear agendas, actions, and follow-through.
• Monitor project health, track KPIs, and proactively resolve blockers or scope changes to maintain project momentum.
• Ensure successful handoff to Customer Success following go-live, with appropriate documentation and knowledge transfer.
• Requirements Discovery & Documentation:
• Conduct structured discovery sessions to understand client objectives, business processes, and regulatory requirements.
• Translate client inputs into clear, actionable business requirements, process workflows, and use cases.
• Collaborate with internal teams to validate feasibility and ensure alignment with platform capabilities and compliance standards.
• Own and maintain comprehensive documentation that supports configuration, development, and future client reference.
• Solution Configuration & Collaboration:
• Guide the configuration of Veriforce's best-in-breed solutions to meet client needs while ensuring system scalability and data integrity.
• Partner closely with internal teams-including Sales, Product, Engineering, Configuration, and SMEs-to design and validate the solution.
• Participate in testing and review cycles to confirm that solutions meet business requirements and client expectations.
• Execution, Communication & Client Enablement:
• Deliver clear, timely communication to clients and internal teams, keeping all parties informed and engaged throughout the project.
• Identify risks early, develop mitigation strategies, and escalate when necessary to maintain project stability.
• Conduct enablement activities such as knowledge transfer, basic training coordination, and documentation delivery to prepare clients for long-term success.
• Capture lessons learned and contribute to continuous improvement of implementation methodologies and tools.

Qualifications:

• Experience & Skills:
• 3+ years of experience in project management, software implementation, or enterprise SaaS delivery.
• Proven ability to manage complex, multi-stakeholder projects from initiation through completion.
• Strong client-facing communication, problem-solving, and relationship management skills.
• Demonstrated ability to translate business needs into functional requirements and solution plans.
• PMP or similar project management certifications preferred but not required.

Here are just a few of the great reasons you should join our team!

• We are mission-focused and mission-driven to help bring worker home safe every Our training products and compliance platform help keep workers safe.
• Work with a global team! We have colleagues and customers across North America and overseas.
• Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
• Veriforce provides
• 100% paid employee medical and dental insurance
• Monthly contributions to Health Savings Accounts
• A 401(k) match that is immediately fully vested
• Outstanding time off benefits
• Paid time off for volunteer activities
• Remote work

All job offers will be contingent on successful completion of a drug screen and background check.