Quality Assurance Supervisor Job
Employer Name:SpiderID: 13935140
Location: Tampa, FloridaDate Posted: 1/29/2025
Wage: $45000 - $50000 per annumCategory: Hotel/Motel/Hospitality/Tourism
Job Code: R0091345
Job Description:
Main Duties and Responsibilities:
Coordinates and monitors quality improvement projects
Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
Monitors corrective action system
Educates and trains unit staff and managers in quality related issues
Plays a key role in developing a comprehensive quality program
Implements the quality system detailed in the quality manual
Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
Supports the manager to drive prevention vs. detection of defects
Coordinates actions to prevent the occurrences of nonconformities
Maintains customer compliance resolution
Responsible for the maintenance of key performance metrics for the Quality organization
Acts as the primary liaison to US Quality Assurance
Controls Food safety and Quality of processing and manufacturing within the business
Supports customer audits, government audits to meet compliance
Verifies and insures company policies and procedures are followed
Insures quality specifications and requirements are followed and met
Assists with developing Standard Operating Procedures
Responsible for safety, quality and compliance to customer specification
Assists in training of all Standard Operating Procedures and Critical Control Points in the unit
Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.
Qualifications
Education:
Minimum qualifications include High School graduate or equivalent with experience in related discipline
Preferred qualifications include College degree in related discipline, knowledge of HACCP, quality management and six sigma
Work Experience:
Minimum 3 years of experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control
Previous in airline, food processing, distribution operations or other fast paced environment
Technical Skills: (Certification, Licenses and Registration)
ServSafe certification required
Is HACCP certified and ServeSafe trained a plus
Basic lean, six sigma knowledge, and continuous improvement understanding a plus
Job Skills:
Intermediate level Microsoft office tool skills (excel, word)
Knowledge of quality auditing, inspection methods
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Excellent reading, writing, and oral communication skills
Change Agent
Preferred skills:
Excellent analytical skills
Basic statistics calculation, and/or mathematical comprehension including:
Pareto chart
Control chart
Histogram
Time series (run) chart
Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability
Algebraic concepts
Project management skills
Knowledge of FDA regulations
Language / Communication Skills:
Excellent oral and written communication skills
Multi-lingual a plus
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full time
Travel %: None
Exemption Classification: Exempt
Work Environment / Requirements of the Job: Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours. In a normal production kitchen facility there may be physical discomfort due to temperature and noise. Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
Organization Structure
Direct Line Manager (Title): Mgr, Ops, QA or GM
gategroup Competencies Required to be Successful in the Job:
Thinking - Information Search and analysis & problem resolution skills
Engaging - Understanding others, Team Leadership and Developing People
Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone's day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
Contact Name: Gate GourmetCompany Type:
Company: Gate Gourmet
City:
State:
Zip:
Employer Name:SpiderID: 13935140
Location: Tampa, FloridaDate Posted: 1/29/2025
Wage: $45000 - $50000 per annumCategory: Hotel/Motel/Hospitality/Tourism
Job Code: R0091345
Job Description:
Main Duties and Responsibilities:
Coordinates and monitors quality improvement projects
Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
Monitors corrective action system
Educates and trains unit staff and managers in quality related issues
Plays a key role in developing a comprehensive quality program
Implements the quality system detailed in the quality manual
Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
Supports the manager to drive prevention vs. detection of defects
Coordinates actions to prevent the occurrences of nonconformities
Maintains customer compliance resolution
Responsible for the maintenance of key performance metrics for the Quality organization
Acts as the primary liaison to US Quality Assurance
Controls Food safety and Quality of processing and manufacturing within the business
Supports customer audits, government audits to meet compliance
Verifies and insures company policies and procedures are followed
Insures quality specifications and requirements are followed and met
Assists with developing Standard Operating Procedures
Responsible for safety, quality and compliance to customer specification
Assists in training of all Standard Operating Procedures and Critical Control Points in the unit
Completes all other company required training including but not limited to ServSafe Sanitation Manager Certification.
Qualifications
Education:
Minimum qualifications include High School graduate or equivalent with experience in related discipline
Preferred qualifications include College degree in related discipline, knowledge of HACCP, quality management and six sigma
Work Experience:
Minimum 3 years of experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control
Previous in airline, food processing, distribution operations or other fast paced environment
Technical Skills: (Certification, Licenses and Registration)
ServSafe certification required
Is HACCP certified and ServeSafe trained a plus
Basic lean, six sigma knowledge, and continuous improvement understanding a plus
Job Skills:
Intermediate level Microsoft office tool skills (excel, word)
Knowledge of quality auditing, inspection methods
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Excellent reading, writing, and oral communication skills
Change Agent
Preferred skills:
Excellent analytical skills
Basic statistics calculation, and/or mathematical comprehension including:
Pareto chart
Control chart
Histogram
Time series (run) chart
Multiplication, division, addition, subtraction, summation, measure of central tendency, measure of variation, process capability
Algebraic concepts
Project management skills
Knowledge of FDA regulations
Language / Communication Skills:
Excellent oral and written communication skills
Multi-lingual a plus
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full time
Travel %: None
Exemption Classification: Exempt
Work Environment / Requirements of the Job: Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours. In a normal production kitchen facility there may be physical discomfort due to temperature and noise. Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
Organization Structure
Direct Line Manager (Title): Mgr, Ops, QA or GM
gategroup Competencies Required to be Successful in the Job:
Thinking - Information Search and analysis & problem resolution skills
Engaging - Understanding others, Team Leadership and Developing People
Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone's day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:
Contact Information:
Contact Name: Gate GourmetCompany Type:
Company: Gate Gourmet
City:
State:
Zip:
Job ID: 481238569
Originally Posted on: 6/14/2025
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