Aftermarket Product Development Manager

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Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier .

About this role

The Aftermarket Product Development Manager will play a pivotal role in driving the development and enhancement of aftermarket products within the transport refrigeration industry. This position requires a blend of technical expertise, project management skills, and strategic vision to ensure the successful launch and growth of aftermarket new products. The candidate will lead cross-functional teams, manage multiple projects, and collaborate closely with Sales, Marketing, Service and Supply Chain departments to deliver value-adding and high-quality aftermarket solutions that meet customer needs and fast-changing market demands.

Key Responsibilities:

• Lead the development of new aftermarket products from concept to launch, ensuring they meet safety, regulatory, and quality standards.
• Capable of leading multiple projects simultaneously, coordinating with cross-functional teams to achieve aggressive project timeline and KPIs in cost, quality and performance.
• Work closely with Sales & Marketing and dealer network to gather Voice of Customer (VOC) and establish value propositions to facilitate new aftermarket offerings adoption.
• Collaborate with Engineering and Service to define and execute test plan, iterate design to improve functional performance and serviceability, and validate through field trials.
• Support Supply Chain in supplier selection, supplier sample qualification and new product introduction (NPI) forecast to accelerate product launches and time to market.
• Identify and execute Select Line (second tier value-added parts) and 20 Series initiatives to provide affordable, high quality OE compatible aftermarket parts that meet customer need.
• Service as the Subject Matter Expert (SME) on the Aftermarket offerings.
  Drive sustaining issue resolution and offer technical insight on existing products.
• Manage product lifecycle strategy and identify parts obsolescence risks to trigger redesign or replacement actions for discontinued components.
• Support Sales, Inventory & Operations Planning (SIOP) and Excess & Obsolete (E&O) processes with product insight and lifecycle consideration.

Required Qualifications: (we will discuss these bullet points)

• Bachelors degree in mechanical engineering
• 10+ years of mechanical design experience in transport refrigeration, related HVAC/R, heavy duty trucking
• 3+ years of project management experience

Preferred Qualifications:

• Strong working knowledge of refrigeration systems and components, with excellent problem-solving and analytical skills.
• Excellent project management, communication and cross-functional collaboration skills with demonstrated capacity in multitasking.
• Proficiency in Product Lifecycle Management systems (e.g., Windchill), ERP systems (e.g., JDE or SAP), and CAD tools (SolidWorks, Creo, or similar).
• Proficiency in MS Office and collaboration tools (e.g., MS Teams, Zoom).
  Able to travel occasionally to support field trials and customer visits.
• Experience in transport refrigeration systems and components.
• Experience in electrical design, power electronics, battery technology or wireless sensing.
• Ability to think outside in and navigate through ambiguity to create innovative solutions.
• Self-driven, motivated and excels in a dynamic environment.
• Advanced degree in engineering (MS or higher).

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Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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