Job Summary
The Regional Operations Manager is responsible for the oversight and management of residential PV projects within a given regional area. The Operation Manager provides day-to-day supervision and coordination of the scheduling, inspections, installations, service work and all field activities related to the physical installation of the PV array by Solar Energy World installation teams and any coordinated subcontractors.Job Description
*** Must have 5 years of residential solar leadership experience***Solar Energy World, now a wholly owned subsidiary of Comcast Corporation, is a top-rated, award-winning regional solar panel installation company for residential property owners serving Maryland, Virginia, Delaware, Pennsylvania, New Jersey, Florida, and Washington D.C.
Comcast has a long and successful history of acquiring, investing in and growing small companies. Solar Energy World has Comcasts full backing and support as part of its new Energy Services business unit, and they are focused on expanding our reach, and fully supporting our dedication to in-house quality, integrity, and lasting value for every homeowner we serve. Because tomorrow matters.
Core Responsibilities
- Manage a team of Installation Crews and Survey, Permit, Service and Inspection Techs, and warehouse employees.
- Performance manage employees and terminate as necessary
- Create staffing plans, hire and train new employees as necessary.
- Monitor day to day work of staff for process adherence and compliance
- Manage the project schedule throughout the project lifecycle and procure materials and/or equipment required to complete the project.
- Provide direction and coordination of all field activities.
- Ensure project safety and quality is at or above standards.
- Manage work schedules to ensure efficiency and utilization
- Contribute to the company culture in a positive way
- Provide onsite technical expertise and supervision
- Assist with coordinating scheduling and details
- Expedite timely completion of the work
- Forecast and manage all project and overhead costs
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Attendance Management, Customer Experience (CX), Leadership, Planning, Quality StandardsWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your realityto help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.