Loading Dock Operations Manager

The Dock Operations Manager shall supervise and oversee the day-to-day operations of all ramps, loading docks and loading/unloading of Data Center Operations related materials. Incumbent is responsible for the scheduling/coordination of deliveries to all loading docks. The Dock Operations Manager ensures that contractors perform in accordance to building policies and procedures; ensures that building badges are displayed at all times; ensures that fire safety procedures are utilized by contractors on the loading docks; responds to emergency calls during weekends and nights; reports all incidents/situations on the loading docks. Will eventually be responsible to oversee support staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment.

EXAMPLES OF WORK ASSIGNED

Plans, organizes and coordinates the work and schedule for all truck/vehicle delivery to the Data Center

Communicates with Security and other on-site business units for any incidents that may impede traffic to the site.

Ensures security of loading dock operations, proper sequencing of deliveries, and effective space utilization.

Ensures safety on all site loading docks.

Conducts training for personnel using loading docks and associated equipment.

Anticipates, prevent and otherwise takes appropriate action to protect against criminal activity on all loading docks.

Conducts regular inspections of the loading docks to ensure that site personnel and other contractors are in accordance with site policy and procedures.

Supervises the inspection of permits to authorized personnel and vehicles, directs them to authorized locations.

Implements internal controls to guard against theft, waste and abuse of site property.

CORE COMPETENCIES (OPERATIONS LINE STAFF)

Job Knowledge and Technical Expertise

Oral & Written Communication

Computer proficient

Workplace Safety

Organizational Awareness

Initiative

EXPERIENCE:

Two years or more experience in Warehouse / Loading Dock Operations role, preferably in technology service environment

Valid Motor Vehicle Operators License.

EDUCATION:

High school diploma or equivalent

SKILLS:

MS Office Outlook, Excel & Web Browser application experience required

Knowledge of basic computer hardware and HW concepts a plus

Communicate effectively both verbally and in writing

Possess sufficient computer skills to effectively administer required software programs

Interact with employees, visitors and contractors with poise and diplomacy

Maintain calm demeanor in emergency situations

Understand and apply correct usage of all personal safety equipment

Ability to establish and maintain effective relationships with all staff, show managers, in-house and external contractor, and the public.

Ability to work in a fast, multi-task environment.

Ability to stand for sustained periods of time.

Ability to move about on foot throughout the building.

Ability to express or exchange ideas by means of the spoken word.

PHYSICAL ABILITIES/WORKING CONDITIONS:

Work indoors approximately 95% of the time and outdoors approximately 5% of the time

Use olfactory, auditory and visual senses

Potential to travel in NJ Metro area on a very limited basis

Work standing as necessary

Lift 50 lbs. or more

Ability to work pallet jacks and carts when necessary

Climb up and down stairs and ladders

Access remote work areas and confined spaces (i.e., crawl spaces, storage rooms)

Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)

Be available for overtime work as business needs dictate

Compensation: $150,000-$183,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicants education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2025 Employee Benefits | Staff & Management

About Us

ABM (NYSE: ABM) is one of the worlds largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABMs comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit

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