Location(s):7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, USLine Of Business: Insurance(INSURANCE)Job Category:Product DevelopmentExperience Level: Experienced HireAt Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are -with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Skills and Competencies3-5 years project management experienceAbility to identify, assess, and mitigate risks throughout the project lifecycleExcellent in engaging and communicating with stakeholders at all levelsStrong ability to lead, motivate, and manage project teamsSkilled in managing and implementing change within projects (required)Proficient in creating detailed reports and maintaining project documentation (required)Ability to present project updates and outcomes clearly and concisely (required)Efficient in managing time and prioritizing tasks to meet deadlines (required)Expertise in allocating resources effectively to optimize project performance (preferred)Continuous improvement mindset to enhance project processes and outcomes (preferred)Ability to make informed decisions quickly and effectively (preferred)Education * BSc in Computer Sciences / IT / Engineering or similar is preferred* Relevant professional qualifications (e.g. Prince 2, MSP, PMI certification (e.g. PMP), IPMA certification, certified Scrum Master)ResponsibilitiesIn this position, you will play an important role within our Project Management team, focused on delivering excellent customer experience in the Insurance sector across multiple solutions. In particular, you will be involved in the following activities:Engagement Coordination: Client On-boarding, Training & Post-production activitiesManage the implementation of Moody's solutions to InsurersIdentify, plan and monitor Moody's team activities throughout the phases of the engagementSchedule external trainings related to the engagement & track the executionCoordinate the timely delivery of corresponding standard and custom materialsPlan and execute client communicationMonitor, report and discuss with internal and external parties the status of knowledge transfer to clients and remediation proposals as necessaryAchieve proactive monitoring of client experience and satisfaction according to set client success metrics incl. offering additional training, personalized need assessments, access to SME resources.Admin & project maintenance activitiesCoordination of Moody's resource allocation to ensure client success during on-boarding and post go-live supportRegular update on engagement status (RAG review)Development of content for the PMO team e.g. templates, presentations, documentation for both external and internal useInternal knowledge sharingAbout the teamGovernance & Project Management Team plays a critical role within the Customer Engagement functions ensuring excellent customer experience by managing Moody's activities and deliveries towards clients (both Moody's partners and end-customers) during the whole engagement process, including pre-selling, on-boarding and successful support post go-live. Given the nature of our engagements, this team needs to robustly handle coordination of Moody's functional and technical experts, activity planning, monitoring and reporting as well as running mainstream client communication. Every Project Manager is expected to cover multiple engagements concurrently and closely cooperate with Sales, Customer Success and other teams supporting them in overseeing overall client engagements portfolio.For US-based roles only: the anticipated hiring base salary range for this position is$93,600.00-$135,750.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status,sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email .... This contact information is for accommodation requests only, and cannot be used to inquire about the status of applicationsFor San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.Click here to view our Notice to New York City Applicants.Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.Moody's Corporation is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.VEVRAA Federal ContractorWe Request Priority Protected Veteran and Disabled Referrals for all of our locationsPlease contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.PDN-9f2e6625-2e1d-4b20-a49e-5a6e1ad632f1
Job ID: 481907937
Originally Posted on: 6/19/2025
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