Workforce Operations Manager
Menlo Park, CA New York, NY San Francisco, CA Chicago, IL Full Time+ 3 moreFull Time
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Meta
Data Center
Data Center Strategy
Join our Data Center Business Operations team as the Workforce Operations Manager, where you will play a critical role in ensuring our workforce scales efficiently to meet the demands of Meta's rapidly growing infrastructure. This position executes the data center's headcount plan, reports on progress, provides hands-on support for hiring managers and rapidly troubleshoots roadblocks. At the same time, this role systematically improves headcount execution by enhancing data quality, developing processes, delivering proactive education to hiring managers and lead efforts to deliver continuous improvement, including coordinating stakeholders. In addition to execution, coordination and continuous improvement skills, this role requires analytical and technical skills to prioritize and deliver improvement at scale.
Workforce Operations Manager Responsibilities
Execute the headcount plan with precision, ensuring each data center team has the correct positions available to hire
Pivot available positions as shifting data center strategy alters the headcount plan
Triage and resolve issues raised by hiring managers, navigating approval processes to enable business-critical changes to positions
Report on headcount plan progress to executive leaders in the data center group
Surface and resolve specific roadblocks. Analyze issue patterns to prioritize continuous improvement
Manage and deliver operational improvement efforts, coordinating a network of cross-functional partners and managing a contingent worker
Achieve reliable and systematically improving results, delivering a workforce aligned to the headcount plan
Minimum Qualifications
Bachelor's degree in Business Administration, Operations Management, or a related field
8+ years of professional experience in workforce planning, talent management, or operations management
5+ years of experience driving continuous improvement initiatives
Communication skills, with experience working with cross-functional teams and executive leaders
Experience resolving first-of-kind issues in a time-sensitive environment
Analytical skills, with experience leveraging data and reporting metrics to inform business decisions
Technical skills, with experience learning new tools, identifying valuable tooling enhancement opportunities, and partnering with developers to automate and scale work
Preferred Qualifications
Master's degree in Business Administration, Operations Management, or a related field
Experience leading people and teams
Experience working in a data center or similar operational environment
Experience working with people or position data using workforce systems (e.g. Workday)
Certification in project management or process improvement (e.g. Project Management Professional)
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics.
$124,000/year to $176,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Menlo Park, CA New York, NY San Francisco, CA Chicago, IL Full Time+ 3 moreFull Time
- Hide
Meta
Data Center
Data Center Strategy
Join our Data Center Business Operations team as the Workforce Operations Manager, where you will play a critical role in ensuring our workforce scales efficiently to meet the demands of Meta's rapidly growing infrastructure. This position executes the data center's headcount plan, reports on progress, provides hands-on support for hiring managers and rapidly troubleshoots roadblocks. At the same time, this role systematically improves headcount execution by enhancing data quality, developing processes, delivering proactive education to hiring managers and lead efforts to deliver continuous improvement, including coordinating stakeholders. In addition to execution, coordination and continuous improvement skills, this role requires analytical and technical skills to prioritize and deliver improvement at scale.
Workforce Operations Manager Responsibilities
Execute the headcount plan with precision, ensuring each data center team has the correct positions available to hire
Pivot available positions as shifting data center strategy alters the headcount plan
Triage and resolve issues raised by hiring managers, navigating approval processes to enable business-critical changes to positions
Report on headcount plan progress to executive leaders in the data center group
Surface and resolve specific roadblocks. Analyze issue patterns to prioritize continuous improvement
Manage and deliver operational improvement efforts, coordinating a network of cross-functional partners and managing a contingent worker
Achieve reliable and systematically improving results, delivering a workforce aligned to the headcount plan
Minimum Qualifications
Bachelor's degree in Business Administration, Operations Management, or a related field
8+ years of professional experience in workforce planning, talent management, or operations management
5+ years of experience driving continuous improvement initiatives
Communication skills, with experience working with cross-functional teams and executive leaders
Experience resolving first-of-kind issues in a time-sensitive environment
Analytical skills, with experience leveraging data and reporting metrics to inform business decisions
Technical skills, with experience learning new tools, identifying valuable tooling enhancement opportunities, and partnering with developers to automate and scale work
Preferred Qualifications
Master's degree in Business Administration, Operations Management, or a related field
Experience leading people and teams
Experience working in a data center or similar operational environment
Experience working with people or position data using workforce systems (e.g. Workday)
Certification in project management or process improvement (e.g. Project Management Professional)
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics.
$124,000/year to $176,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Job ID: 481921429
Originally Posted on: 6/19/2025
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