HVAC Installation Manager

Summary

The Installation Manager is responsible for managing all aspects and functions of assigned HVAC installation projects to include direct oversight for planning, coordinating, and directing activities of the installation department; maintaining a workforce consistent with business activity; scheduling projects to ensure profitability, timely completion, and maximum customer satisfaction; communication of installation information to proper personnel to allow for effective planning and execution of project requirements; as well as management and development of employees to create a positive work environment.

Essential Functions

• Direct oversight of installation dispatching, ordering, warehousing, truck inventory and maintenance, and tool inventory and maintenance
• Oversees the building and completion of installation job packets to include ensuring complete and accurate forms in job folders.
• Accurate ordering of materials to complete each installation.
• Approves assignment of installation crews to each installation job
• Oversees the coordination of materials procurement with approved vendors for maximum efficiency and cost.
• Oversees the tracking of all unused materials and returning or reusing on another job as applicable.
• Oversees the inventory of all truck and warehouse material and product stock.
• Maintains safety and quality as a top priority by scheduling and conducting monthly safety meetings.
• Conducting regular job site and truck inspections
• Permits filing for installations requiring local permits to commence job.
• Maintains departmental budget expectations to include job costing analysis of completed jobs.
• Update and amend schedule when necessary to keep a systematic plan for the Company and department.
• Address customer concerns.
• Create and maintain processes for payroll processing within the department including team members’ GPSs, time sheets, supplemental pay, and time off requests.
• Conduct coaching and discipline reviews with field team members.
• Technical support and training for field team members
• Review and report of call backs and corrections.
• Supports the Install Director and Sales Director for job costing on each installation.
• Enforce safety for install crews.

Qualifications

• High school diploma or equivalent required
• 5+ years’ experience in a related position
• Successful experience as an Installation Technician in the HVAC industry required.
• EPA and NATE certification preferred.
• Must display strong communication skills and technical competence.
• Strong initiative to drive growth through superior customer service.
• An interest in working in a fast-paced environment focused on customer service.
• A can-do attitude with a high degree of integrity, sense of urgency and attention to detail
• Proficiency with MS Office products and advanced Phone Apps
• Excellent communication skills
• Excellent analytical skills
• Ability to pass a thorough background check and drug screen.
• Clean and valid driver’s license and the ability to maintain a clean driving record.

Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law.

Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable).