Infrastructure Engineer III - 12875_5-4459

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**The Infrastructure

Engineer III role is responsible for the operations of secure and highly

available computing platforms, servers, and networks. This role is

responsible for installing, maintaining, upgrading, and continuously

improving the Company\'s operating environment while maintaining the

ongoing reliability, performance, and support of the infrastructure.

This includes monitoring the operating environments, responding to

incidents, problems and planning for growth.**

**Infrastructure Engineers deploy the release of new technologies as

well as design, install, configure, maintain, and perform testing of

PC/server operating systems, networks, and related utilities and

hardware. Additionally, this role\'s responsibilities include

troubleshooting problems as reported by users, supporting Web access and

electronic messaging services, and maintaining a secure systems

environment.**

Participate, partner, and collaborate with SME\'s, database

administrators, internal and external vendors to understand their

requirements and provide viable solution using industry standards.

Troubleshoot and provide proactive support for production and

non-production application servers, ensuring full compliance of the

Service Level Agreements (SLA).

Work with little to no supervision, assign work to, mentor and engage

work of less senior staff.

Responsible for providing project details, standard operating

procedures, setting standards and policies around middleware

administration.

Work requires the customary and regular exercise of discretion and

independent judgment.

Analyze complex local and wide area network systems, including planning,

designing, evaluating, selecting operating systems and protocol suites,

and configuring communication media with concentrators, bridges and

other devices.

Resolves difficult interoperability problems to obtain operation across

all platforms including e-mail, files transfer, multimedia,

teleconferencing and the like.

Configures systems to user environments. Supports acquisition of

hardware and software as well as subcontractor services.

May act as a technical project leader or provide work leadership for

lower-level employees.

Participates in and may lead groups/committees related to processes,

standards, and best practices.

Investigates and analyzes resource utilization and prepares reports.

Optimizes the network infrastructure to maintain the highest possible

level of performance and security.

Plans for the replacement of obsolete resources that make up the

enterprise network infrastructure.

Recommends new software and hardware that provide new features/functions

and prepares documentation to support recommendation of new

software/hardware.

Conducts appropriate, routine tests to ensure the proper working

condition and security of developed and purchased software/hardware.

Coordinates and schedules initial installation of new equipment or

reinstallation of relocated equipment.

Maintains an up-to-date technical and practical knowledge and

understanding of system testing and analysis.

Build, support and maintain the VDI environment, including standardized

templates, application delivery methods, enterprise antivirus, persona

management infrastructure, host servers and zero clients.

Conducts appropriate, routine tests to ensure the proper working

condition and security of developed and purchased software/hardware.

Coordinates and schedules initial installation of new equipment or

reinstallation of relocated equipment.

Recommends improvements and changes to methods and procedures.

Maintains an up-to-date technical and practical knowledge and

understanding of system testing and analysis.

Troubleshoots and resolves complex issues that involve the core

op rating system or desktop components, performing root cause analysis

for service interruption and implementing preventative measures.

Establish technical direction of solution development across a wide

variety of platforms.

Design and architect the enterprise network, security systems, servers

and storage infrastructure, both virtual and physical, applying best

practices and established standards.

Design and architect standard operating procedures and policies related

to the network, security systems, server and storage infrastructure.

Design and architect the Microsoft and Linux infrastructure for the

enterprise.

Design and architect methods to the protect company data and systems

through the use of security solutions, backups, redundancy and disaster

recovery solutions.

Investigates and analyzes resource utilization and prepares reports and

metrics, making appropriate changes to optimize the infrastructure and

provide the highest possible level of performance and security.

Coordinate direction of infrastructure architecture with technical

experts in other disciplines within the IT department.

Develops and implements strategic vision for network / systems.

Participates in setting strategic direction and technical design for

network, security syst