Process Architect PM

About the Role:

CVS Health is seeking a dynamic and detail-oriented Process Architect with strong project management and product management capabilities to join our team in Phoenix, AZ. This hybrid role is ideal for someone who thrives in a fast-paced environment, excels at identifying process and system gaps, act as liaison between business and technology teams to build an optimal solution and effectively communicate status, business value and success metrics to leadership and stakeholders.

Key Responsibilities:

Process Gap Analysis: Identify inefficiencies and gaps in HR and payroll systems and processes. Document findings and collaborate with technical teams to develop solutions.

Solution Facilitation: Act as a liaison between business and technical teams. Present proposed solutions to business stakeholders after technical teams have provided solution options.

Portfolio & Project Management: Build project plans, track progress of multiple initiatives, manage timelines, and present updates during portfolio reviews.

Communication & Presentation: Create and deliver clear, compelling presentations to stakeholders. Communicate complex process flows and project updates effectively.

Tool Utilization: Build and manage dashboards in Jira, utilize Microsoft Project and other Microsoft tools for project tracking and reporting.

Process Visualization: Develop visual process flows to illustrate current and future state processes. Explain these flows to both technical and non-technical audiences.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .

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Skills and Requirements

Proven experience in project management and process architecture

Proficiency with Jira, Microsoft Project, Microsoft Power point, Microsoft excel and other Microsoft Office tools

Ability to manage and prioritize multiple projects simultaneously

Experience in portfolio review presentations and stakeholder communication

Strong analytical and problem-solving skills

Ability to work onsite in Phoenix, AZ 23 times per week Prefer candidates with strong background in HR and Payroll processes with experience on working in HRIT/HRIS.

Experience working in large, matrixed organizations

Familiarity with change management processes.

Background in healthcare or insurance industries null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ....