Discipline Operations Manager II (Mechanical)

A leading comprehensive engineering design and consulting firm, SSR provides innovative solutions for clients with facility and infrastructure challenges. To achieve client needs, SSR has multiple locations across the US. Working with a diverse group of individuals in a variety of markets, our team of experts partner with our clients to deliver advanced solutions that last.

SSR is committed to providing opportunities and benefits to colleagues that promote living fully. Through various competitive benefits and programs available, SSR supports the health, well-being, and personal growth of its employees.

SSR offers benefit options including medical, dental, and vision coverage, a generous contribution to employee-owned Health Savings Account, 401(k) with matching up to the full IRS maximum, tuition reimbursement, and a variety of other employee incentives and wellness programs. SSR is a 2019 A/E/C Building a Better World Award Winner which recognizes our commitment to community outreach and improvement.

We feel that SSR is a great place, but don't take our word for it, See what our colleagues are saying at www.ssr-inc.com/life-at-ssr.

Why Choose SSR? Look at our Twitter, Facebook and LinkedIn pages to discover more.

We are Certified "Great Place to Work"

Looking for a Discipline Operations Manager II (Mechanical)

The Discipline Operations Manager II is responsible for the management, growth and development of a specific sub-group within the engineering discipline while providing technical direction. Responsible for staff management, production scheduling, training, and ensuring technical excellence within a large, senior team in the discipline-specific sub-group. This role provides high-level technical direction and drives alignment with broader firm-wide initiatives. Actively involved in influencing innovation and maintaining high standards by working with EPIC. Ensures all engineering products, initiatives, and processes align with the organization's established policies and objectives.

Key Responsibilities:

• Partners with the other Discipline Operations Managers and Discipline Operations Director to

manage crucial tasks such as weekly hours and staff allocation.

• Takes the lead in guiding, directing, and mentoring sub-group members, offering them valuable

support throughout their roles.

• Manage the performance of all assigned team members by cultivating a culture of growth and

accountability within the team

• Provide constructive feedback and mentorship, guided by the Discipline Operations Director, to

foster professional development and ensure optimal performance.

• Collaborate with other Discipline Operations Managers and project managers to ensure

adequate staffing and skill levels within the project team.

• Assures that design engineering services are commensurate with professional standards, client

requirements, and corporate objectives

• Responsible for technical quality performed by the sub-group, overseeing the technical staff's

implementation of project QA/QC plans developed by Project Managers and discipline leads

• Evaluates and addresses atypical or intricate design issues, offering expert guidance and

solutions to ensure successful resolution

• Coordinates with the Technical Discipline Leader to identify and implement process

improvements and additional standards for team dissemination, while ensuring discipline specific initiatives are effectively owned and executed

• Creates and supports an environment of collaboration and engagement within the sub-group

and within the program

• Coordinates with the Discipline Operations Director to set clear expectations and establish

streamlined processes aimed at maintaining effective inter-discipline coordination and

communication

• Addresses and resolves conflicts or disputes arising within the discipline team or across

departments, focusing on process enhancement to mitigate future occurrences and promote

smoother workflows.

• Develop and execute employee development plans by setting individual goals and providing the

necessary support for achievement through the performance management process.

• Partners with the Discipline Operations Director to align with overall discipline strategies, taking

ownership of implementation and ensuring seamless integration across the team.

• Leads the development and delivery of technical training within the discipline, partnering with

the Technical Discipline Leader (TDL) to ensure continuous growth and expertise across the

team. Drives the execution of internal training programs, ensuring a culture of technical

excellence.

• Facilitate mentorship within sub-group, pairing staff with mentors and communicating

expectations to mentor and mentee

• Establish relationships with clients, contractors and manufacturers
• Performs engineer and project manager responsibilities on projects as needed
• Reviews and approves timesheets and expense reports for the subgroup, per company policies.
• Manages recruiting/onboarding activities with the guidance of the Discipline Operations

Director.

• Manages the annual performance cycle with the guidance of the Discipline Operations Director.
• Partner closely with HR and the Discipline Operations Director to facilitate various initiatives

such as recruitment strategies, performance evaluations and management, policy

implementations and resolving workplace conflicts.

• Owns team performance by setting clear expectations, providing constructive feedback,

conducting evaluations, and proactively addressing performance gaps to drive continuous

improvement.

• Support the Discipline Operations Director with annual budgeting by gathering necessary data

and providing valuable input, gathering necessary data

• Maintain meaningful connections with colleagues across the firm and have an in-office presence

with a minimum expectation of visiting each office with direct reports twice a year.

• Partner with the Discipline Operations Director and Human Resources to assess and determine

fair compensation for the team, ensuring equitable pay practices.

• Manage and drive key performance metrics for the sub-group, including utilization, chargeable

goals, timesheets, overtime, turnover, and engagement, ensuring alignment with the Discipline

Operations Director's objectives.

• Collaborate with and support various business units across the firm to drive alignment and firm

wide success.

• Demonstrates influence and inspires teams across disciplines and offices, regardless of direct

reporting lines

• Mentors and provide guidance to Discipline Operations Managers I, encouraging their

professional growth and helping them achieve departmental success.

• Active involvement in external professional community and staying informed on industry trends
• and best practices to bring insights back to the organization.
• Partners with other MEP leaders on business planning and initiatives to drive cohesive

objectives and ensure cross-disciplinary collaboration.

• Builds and maintains strong partnerships with Operations Managers and Directors to enhance

operational efficiency and support the success of business objectives

An ideal candidate will possess the following requirements:

• A registered technical professional with 7 years of experience or 15 years of applicable experience
• 2 years of experience in personnel management, including overseeing large project teams, with a

demonstrated ability to lead and manage staff effectively

• Expert within the discipline of expertise
• Active and up to date in NCEES council record, if applicable
• Experience managing projects of small to mid-scale scope and complexity
• General knowledge of industry-specific software (i.e., Revit) and discipline-specific software
• Knowledge of Microsoft Office Suite (i.e., Word, Excel, and Outlook) and web browser applications
• Knowledge of engineering theories and methodologies
• Knowledge of resource allocation
• Knowledge of contracts and project management
• Strong knowledge of financial metrics and key performance indicators (KPIs), with the ability to analyze and

influence them to drive business performance

SSR is an Equal Opportunity / Affirmative Action Employer

EOE Disability/Veteran

Our mission is to make a positive difference for our clients, colleagues, and communities.

Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully-executed agreement on file and 2) being assigned to the open position via HR