Licensing Supervisor

Licensing Supervisor

Salary

$68,702.40 - $122,428.80 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

25-03538

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

06/24/2025

Closing Date

7/6/2025 11:59 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

Lori SchraderBachar; ...

• Description
• Benefits

Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic individual to join our regulatory department and serve as the Licensing Supervisor within our Professional Licensing Division at our central office near Valley Junction in Des Moines, Iowa.

Who We Are

DIAL's mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans, and is comprised of eight core operational divisions: Administrative Hearings, Building & Construction, Health & Safety, Investigations, Labor/OSHA, Licensing, Workers' Compensation, and Administration.

What We're Seeking

The successful candidate for this fast-paced position is a motivated, organized, and detail-focused individual. Applicants should have a proven track record of completing tasks on a strict deadline, strong administration and management skills, knowledge of personnel and HR principles, sound judgment and decision making ability, and have a desire to learn rules for various professions.

Desired skills and abilities include:

Ability to lead a team to effectively meet or exceed departmental objectives

Ability to gain a strong working knowledge of all statutes, administrative rules, and professional standards

Use of active listening, critical thinking, and negotiation skills to prevent or resolve problems

Great attention to detail and a high level of organizational skill

Excellent written and verbal communication skills. Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.

Experience working with diverse populations in a team environment

Commitment to providing high-quality service

Displays high standards of professional and ethical conduct

What You'll Do

Effectively manage licensing processes for multiple professions. Ensure that applicants meet minimum qualifications for entry into their profession.

Motivate, supervise and evaluate the work of licensing teams. This includes hiring, conducting performance reviews, and creating performance plans.

Oversee all aspects of licensure compacts; including participation in compact committees and commissions.

Manage complex licensing applications.

Present information to Boards, stakeholder groups or teams.

Serve as a subject matter expert in licensing; which includes a knowledge of administrative rules and code.

Serve as a high level expert for the licensure database.

Provide staff training, implement quality improvement efforts, and work to streamline processes.

Draft documents, policies, procedures, letters, memos and statistical reports.

Assist in the monitoring of expenditures for effective cost control.

What We Offer

When you join DIAL, you help to make Iowa safer and healthier, while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

Robust benefits, including excellent health, dental, life and vision insurance.

Teleworking options after the first six months.

Generous paid time off, including vacation, paid holidays, and sick leave accrual.

Opportunities for professional development.

Flexible Spending Accounts for medical and dependent care.

Iowa Public Employee Retirement System (IPERS) Retirement Package.

Optional 401A plan with employer contribution.

Retirement Investors Club (Employer Sponsored Retirement Plan).

Employee Assistance Program for support when you need it most.

Access to an on-site employee fitness center

Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

For additional information on benefits click here.

Excited to pursue the next step in your career? Apply today!

Background check required.

This is a non-merit position with the Iowa Department of Inspections, Appeals & Licensing.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.

2) Eight years of full-time work experience in program administration, development, management, or operations.

3) All of the following (a and b):

a. Four years of full-time work experience work in program administration, development, management, or operations; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) All of the following (a, b, and c):

a. Two years of full-time work experience work in program administration, development, management, or operations; and

b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and

c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is

also equivalent to one year of full-time experience or education.

5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.

For additional information, please click on this link to view the job description.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!