Maintenance and Operations Superintendent
- City of Raleigh North Carolina
- Raleigh, North Carolina
- Full Time
Maintenance and Operations Superintendent
Salary
$49,837.00 - $92,198.00 Annually
Location
NC 27601, NC
Job Type
Full-Time
Job Number
2025-00590
Department
Facilities Maint-Eng Svcs
Opening Date
06/20/2025
Closing Date
6/27/2025 11:59 PM Eastern
Work Hours
Monday - Friday; 7:00 am - 4:00 pm
Hiring Range
$54,336.00 - $71,018.00
DESCRIPTION
BENEFITS
QUESTIONS
Job Description
The City of Raleigh is seeking a Maintenance and Operations Superintendent devoted to providing operational, technical and maintenance support for facilities. This role will supervise paraprofessional and support staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures. Work may include directing and supervising; resolving escalated customer complaints; reviewing and analyzing field operating performance and implementing improvements; and assisting with budget formulation.
About Us:
Engineering Services is a department dedicated to providing services to internal and external stakeholders through multiple divisions including Construction Management, Integrated Facility Services, Facilities and Operations, Vehicle Fleet Services, Roadway Design and Construction, and Stormwater. This position is assigned to the Facilities and Operations Division, which is responsible for a diverse number of functions and activities that serves the entire City organization such as day-to-day and preventive operations and maintenance of facilities, customer-based service deliverables, special events and meeting set-ups, emergency response in inclement weather, disasters, or emergencies, and critical equipment management.
About You:
We are looking to employ reliable individuals with knowledge of trades maintenance principals to provide exceptional support for the Facilities and Operations Maintenance program. Must have a strong work ethic with positive orientation and willing to learn and grow to prepare for the potential of future advancement.
Duties and Responsibilities
Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures
Plans, schedules and oversees maintenance, repairs and improvement/construction work and operational activities of assigned area; conducts and oversees facility, service location and/or equipment inspections; assesses and determines need for equipment replacement or repair; ensures the adherence with applicable policies, procedures, safety standards and regulations
Reviews and evaluates preventative maintenance programs and operating performance; recommends, develops and implements program enhancements and procedures to maximize quality and effectiveness
Investigates, analyzes and resolves operational issues; responds to inquiries and complaints; interprets and explains policies and procedures; plans and implements adjustments, improvements and solutions
Monitors and administers maintenance and service contracts; evaluates proposals; assists in negotiating contracts and vendor/contractor selection; reviews scope of work for projects and monitors progress and quality as specified within contracts
Provides support in preparing and monitoring assigned budget; manages expenditures and inventory in accordance with operating budget
Assisting HVAC technicians and providing troubleshooting of energy, air quality, safety and scheduling issues related to HVAC systems, controls and fire and safety devices
Assisting contractors with inspections, installation and repair of controllers and mechanical equipment
Monitoring energy efficiency of equipment and addressing repair/replacement needs
Monitoring, troubleshooting and programming building automation systems for optimal operation
Providing emergency support during weather and other events
Typical Qualifications
Education and Experience:
Associate's degree in a related field and four years of related experience including experience at the senior or lead level
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:
Valid North Carolina Class C Driver's license with a satisfactory driving record, or the ability to obtain within 60 days of hire
Additional Information
Knowledge, Skills, and Abilities:
Supervising and evaluating staff performance
Training and Providing direction to others in order to meet standards
Managing a project or program
Researching industry trends, solutions and best practices
Gathering data, analyzing findings and applying logic and reason
Interpreting, monitoring and reporting financial information and statistics
Compiling and sorting data and articulating issues and recommendations
Coordinating deadlines and prioritizing competing demands
Authoring and preparing original reports, documents and presentations
Monitoring project schedules, status and compliance
Monitoring and evaluating operations, quality levels and contract compliance
Interpreting and applying applicable laws, codes, regulations and standards (based on assignment)
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction
ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Employer
City of Raleigh North Carolina
Address
222 W. Hargett St.
Raleigh, North Carolina, 27601
Website
Salary
$49,837.00 - $92,198.00 Annually
Location
NC 27601, NC
Job Type
Full-Time
Job Number
2025-00590
Department
Facilities Maint-Eng Svcs
Opening Date
06/20/2025
Closing Date
6/27/2025 11:59 PM Eastern
Work Hours
Monday - Friday; 7:00 am - 4:00 pm
Hiring Range
$54,336.00 - $71,018.00
DESCRIPTION
BENEFITS
QUESTIONS
Job Description
The City of Raleigh is seeking a Maintenance and Operations Superintendent devoted to providing operational, technical and maintenance support for facilities. This role will supervise paraprofessional and support staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures. Work may include directing and supervising; resolving escalated customer complaints; reviewing and analyzing field operating performance and implementing improvements; and assisting with budget formulation.
About Us:
Engineering Services is a department dedicated to providing services to internal and external stakeholders through multiple divisions including Construction Management, Integrated Facility Services, Facilities and Operations, Vehicle Fleet Services, Roadway Design and Construction, and Stormwater. This position is assigned to the Facilities and Operations Division, which is responsible for a diverse number of functions and activities that serves the entire City organization such as day-to-day and preventive operations and maintenance of facilities, customer-based service deliverables, special events and meeting set-ups, emergency response in inclement weather, disasters, or emergencies, and critical equipment management.
About You:
We are looking to employ reliable individuals with knowledge of trades maintenance principals to provide exceptional support for the Facilities and Operations Maintenance program. Must have a strong work ethic with positive orientation and willing to learn and grow to prepare for the potential of future advancement.
Duties and Responsibilities
Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, and discipline and termination procedures
Plans, schedules and oversees maintenance, repairs and improvement/construction work and operational activities of assigned area; conducts and oversees facility, service location and/or equipment inspections; assesses and determines need for equipment replacement or repair; ensures the adherence with applicable policies, procedures, safety standards and regulations
Reviews and evaluates preventative maintenance programs and operating performance; recommends, develops and implements program enhancements and procedures to maximize quality and effectiveness
Investigates, analyzes and resolves operational issues; responds to inquiries and complaints; interprets and explains policies and procedures; plans and implements adjustments, improvements and solutions
Monitors and administers maintenance and service contracts; evaluates proposals; assists in negotiating contracts and vendor/contractor selection; reviews scope of work for projects and monitors progress and quality as specified within contracts
Provides support in preparing and monitoring assigned budget; manages expenditures and inventory in accordance with operating budget
Assisting HVAC technicians and providing troubleshooting of energy, air quality, safety and scheduling issues related to HVAC systems, controls and fire and safety devices
Assisting contractors with inspections, installation and repair of controllers and mechanical equipment
Monitoring energy efficiency of equipment and addressing repair/replacement needs
Monitoring, troubleshooting and programming building automation systems for optimal operation
Providing emergency support during weather and other events
Typical Qualifications
Education and Experience:
Associate's degree in a related field and four years of related experience including experience at the senior or lead level
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:
Valid North Carolina Class C Driver's license with a satisfactory driving record, or the ability to obtain within 60 days of hire
Additional Information
Knowledge, Skills, and Abilities:
Supervising and evaluating staff performance
Training and Providing direction to others in order to meet standards
Managing a project or program
Researching industry trends, solutions and best practices
Gathering data, analyzing findings and applying logic and reason
Interpreting, monitoring and reporting financial information and statistics
Compiling and sorting data and articulating issues and recommendations
Coordinating deadlines and prioritizing competing demands
Authoring and preparing original reports, documents and presentations
Monitoring project schedules, status and compliance
Monitoring and evaluating operations, quality levels and contract compliance
Interpreting and applying applicable laws, codes, regulations and standards (based on assignment)
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction
ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, etc.); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.
Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.
Employer
City of Raleigh North Carolina
Address
222 W. Hargett St.
Raleigh, North Carolina, 27601
Website
Job ID: 482846067
Originally Posted on: 6/26/2025
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