Distribution Center Supervisor

Ideal Tridon is the global leader in worm gear, T-bolt, band, strut, and specialty clamps, hose supports, conduit, fastening solutions, fittings, and couplings. Our products meet the highest standards demanded by global customers. With a legacy of innovation and service excellence, Ideal Tridon continues to evolve and support emerging markets with proven performance and unwavering commitment. Connections-both mechanical and human-are at the heart of everything we do.

Job Summary:

The Distribution Center and Logistics Supervisor is responsible for overseeing the day-to-day operations of a three-shift warehouse. This role ensures smooth logistics execution, team leadership, and compliance with internal policies and regulatory standards, driving both operational efficiency and customer satisfaction.

Key Responsibilities:

Supervisory Duties:

• Ensure compliance with industry, quality, environmental, and health & safety standards.
• Enforce training requirements for equipment operators per EHS guidelines.
• Train warehouse team members to meet customer and operational requirements.
• Safeguard confidential company, supplier, and customer information.
• Lead employee-related activities including hiring, training, performance evaluations, and development planning.
• Serve as mentor and manage employee certifications and hands-on training.

Operational Duties:

• Oversee daily warehouse operations across all shifts, ensuring productivity and efficiency.
• Drive customer order fill rate to exceed 93% and maintain minimal late order values.
• Monitor customer satisfaction and implement corrective actions to resolve complaints and returns.
• Develop, track, and analyze operational metrics and KPIs to identify trends and drive improvement.
• Manage document control for exports and month-end processes in compliance with Sarbanes-Oxley.
• Control budget, monitor overtime, purchasing, and invoice accuracy.
• Ensure compliance with Quality and Environmental Management Systems and relevant trade regulations (e.g., NAFTA/USMCA).
• Support containment and resolution of nonconforming products and associated documentation (RID).
• Lead and participate in continuous improvement initiatives related to TS customer requirements.

Required Skills & Competencies:

• Proven leadership and organizational abilities
• Strong communication and interpersonal skills
• Customer-focused with excellent service orientation
• Ability to manage multiple priorities and meet deadlines
• Analytical mindset with strong attention to detail
• Proficient in Microsoft Office Suite and warehouse management systems
• Team player who can also work independently

Education & Experience Requirements:

• Bachelor's degree in Business, Logistics, or a related field preferred (or equivalent experience)
• Minimum of 5 years' supervisory experience in materials or distribution, preferably in an Auto OE or manufacturing environment
• Experience in Lean Manufacturing principles is a plus

Physical Requirements:

• Ability to sit and work on a computer for extended periods
• Frequent standing, walking, reaching, and occasional stair climbing
• Ability to lift up to 25 pounds

Equal Opportunity Statement:

Ideal Tridon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.