Business Development Manager - North France and Paris

About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer's relationship with their skin, their bodies and their self-confidence.

Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.

Job Description:

Hydrafacial recherche un Business Development Manager pour la region Nord de la France et Ile de France dans le cadre d'un remplacement pour conges maternite. Dans ce role, vous developperez des relations avec les clients locaux actuels (centres de beaute/spa et etablissements medicaux) afin d'apporter votre expertise produit et votre soutien au developpement commercial, tout en vendant les consommables Hydrafacial pour atteindre vos objectifs de vente dans votre territoire defini. Vous collaborerez avec les Capital Sales Managers (CSM) pour l'installation et la formation initiale des appareils, ainsi que pour augmenter le nombre de soins dans une pratique et developper les ventes de consommables/produits (2 appareil) dans votre zone assignee.

Ce que vous ferez :

Responsabilites principales :

• Developper l'activite des clients existants via une gestion de compte efficace, en respectant un planning regulier de reunions commerciales selon le statut (Platinum, etc.), y compris mais sans s'y limiter :

• soutien et organisation d'evenements Platinum,

• creation d'un menu de soins garantissant une forte rentabilite de la clinique,

• presentation de nouveaux produits et applications,

• mobilisation des outils Hydrafacial (The Drop, support HFX) pour garantir leur succes avec l'appareil prime Hydrafacial.

• Aider les clients a positionner correctement le soin Hydrafacial au sein de leurs etablissements, en maximisant l'utilisation de l'appareil (nombre et frequence des soins, augmentation des soins deluxe et platinum) et donc les commandes de consommables, le chiffre d'affaires par appareil et le retour sur investissement client.

• Stimuler l'achat d'appareils supplementaires (2 systeme / trade-up) aupres des clients existants.

• Gerer efficacement le stock de consommables pour augmenter la penetration des boosters et l'utilisation globale.

• Elaborer des plans d'affaires par compte pour stimuler la croissance via un positionnement strategique, la planification de menus, et des outils marketing, afin d'accroitre l'engagement autour de l'appareil et des produits Hydrafacial.

• Organiser et maintenir toutes les activites necessaires dans le territoire pour un suivi precis et des informations clients a jour.

• Communiquer la proposition de valeur d'Hydrafacial pour renforcer la decision des clients d'utiliser/acheter nos produits.

• Planifier et reserver des deplacements reguliers et approuves dans la zone pour rencontrer les clients et developper l'activite.

• Participer aux salons professionnels locaux et parfois EMEA avec des demonstrations de soins.

• En l'absence de RTS dans la region/pays, assurer vous-meme les activites de formation et d'installation dans votre territoire.

• Veiller a ce que toutes les interactions et activites commerciales soient enregistrees avec precision dans l'outil CRM de l'entreprise pour un enregistrement et une analyse complets.

• Maintenir un haut niveau de qualite des donnees dans le CRM pour soutenir des rapports fiables et les processus de prise de decision.

• Adopter une approche "customer first" en repondant rapidement et efficacement aux demandes clients afin d'assurer leur satisfaction.

• Developper un solide reseau aupres des proprietaires, medecins et estheticiennes.

• Effectuer toute autre tache assignee.

Ce que vous devez savoir :

Experience / Competences / Formation :

• Au moins 4 ans d'experience en gestion de compte dans le secteur de l'esthetique (cash-pay) et/ou de la beaute & du bien-etre.

• Antecedents de succes dans l'accompagnement de cabinets medicaux ou de med-spas pour developper leur activite autour de vos produits.

• Experience dans la creation d'outils, de processus et de programmes visant a accroitre la frequentation de patients dans des entreprises a direction proprietaire.

• Forte expertise clinique, commerciale et sens aigu des affaires.

• Deplacements frequents requis ; permis de conduire valide indispensable.

• Excellentes competences en communication, planification et organisation.

• Capacite a nouer des relations solides avec les clients pour augmenter l'utilisation des appareils.

• Passionne(e) par le service client et la satisfaction des clients.

• Esprit entrepreneurial et bonne maitrise des notions mathematiques de base.

• Maitrise imperative du francais ; l'anglais est un plus.

Job Description

HydraFacial is looking for a Business Development Manager for the Northern France and Ile-de- France regions as part of a maternity leave cover. In this role, you will be building relationships with local current customers (Beauty/Spa and Medical businesses) to provide product knowledge and business growth support, while selling Hydrafacial consumable products in order to meet sales targets within their defined territory. You will collaborate with Capital Sales Managers (CSM) for initial device installation and training as well as increase treatment procedures within a practice to increase consumable/product sales (2nd device) within your assigned territory.

What you'll do:

Primary Responsibilities:

• Grow existing customer business through effective account management, adhering to a regular schedule of business meetings based on tier status including but not limited to: guidance and support of Platinum events, creation of treatment menu to ensure high profitability of clinic, introducing them to new products and applications while engaging them in Hydrafacial assets like The Drop and HFX support to assist with their success with the award-winning Hydrafacial.

• Help clients understand how to position the Hydrafacial treatment inside their practices and businesses, ensuring maximum device usage (# treatments, frequency of customer treatments, increasing deluxe and platinum treatments) & thereby increased ordering of consumables, revenue per device and therefore client profitability / ROI of the customer's investment in a Hydrafacial device.

• Drive additional device purchases (2nd systems/trade ups) within current customer base.

• Utilize consumables stock effectively to increase booster penetration and overall utilization.

• Develop individual account business plans to drive growth through strategic positioning, menu planning, marketing tools and resources to increase engagement around the Hydrafacial device and products and strategic selling initiatives.

• Organization and maintenance of necessary activities within territory to support close monitoring and updated customer information.

• Communicate value proposition of Hydrafacial to reinforce customers decision to use/purchase product.

• Plan and book consistent and approved travel throughout territory to drive business and meet with customers.

• Assist at trade shows in-country & sometimes EMEA with demo treatments.

• In case there is no RTS in the region/country, the BDM is responsible to deliver all training & installation activities within their assigned territory too.

• Ensure all account interactions and sales activities are logged accurately in the company CRM tool for comprehensive record-keeping and analysis.

• Maintain high standards of data quality within the CRM system to support reliable reporting and decision-making processes.

• Be 'customer first' responding rapidly and efficiently to customer queries and thereby assuring customer satisfaction.

• Build strong network in clients with both owners, doctors and Aestheticians.

• Performs other duties as assigned.

What you need to know:

Experience/Skills/Education:

• At least 4 years account management experience selling in the aesthetics (cash-pay) and/or beauty & wellness industry.

• Proven track record of your success helping medical practices or med-spas build a business around your products.

• Managing creation of tools, processes and programs designed to drive patient volume at an owner-operated business level is required.

• Demonstrating high levels of Clinical, Sales and Business Acumen.

• Extensive travel is required; valid driving license a must.

• Exceptional communication, planning and organizational skills.

• Ability to build strong relationships with clients to increase utilization.

• Passionate about customers and great customer service.

• Business Minded, good at basic mathematics.

• Fluency in French a must; English a plus.

Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities.

Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.