Supervises and oversees park operations and maintenance programs, facility maintenance, sports field maintenance, visitor services, the fee collection system, recreation and sports coordination, environmental education programs, safety programs and resource protection/maintenance programs in a Travis County park, preserve and/or park area. Ensures revenues are collected, reconciled and deposited efficiently in accordance with rules, procedures and practices. Enforces park rules, assists visitors and resolves conflicts among visitors and staff. Supervises and monitors the budget and efficiencies of the park operations and maintenance, including, time tickets, purchases, vehicle use and line schedules. Ensures the maintenance and repair of park facilities, including electrical, masonry, plumbing, carpentry, painting, welding, turf management, sports field maintenance, irrigation system and buoy maintenance and painting. Participates in endangered species management, natural resource programs and event coordination and scheduling. Ensures emergency medical assistance is received within the park.
DISTINGUISHING CHARACTERISTICS:This is the first in a series of two park-supervisor related job classifications within the Maintenance job family. This classification is responsible for supervising the park operations and maintenance programs, visitor services, the fee collection system, recreation and sports coordination, environmental education programs, safety programs and resource protection/maintenance programs within a park, preserve and/or park area. This classification may require a flexible work schedule in order to meet the needs of the department. Duties and Responsibilities
- Supervises the park Maintenance and Operations Program. Monitors and implements routine and cyclic maintenance and repair programs for facilities and grounds, including turf management, electrical, masonry, plumbing, carpentry, painting, welding, sprinklers, buoys and painting. Ensures consistency in park maintenance, operations and public safety. Monitors and implements established standard operating procedures and guidelines for parks. Assigns and assists with maintenance and repair projects based on annual work plans, facility inspection reports, scheduled events, and safety requirements. Monitors contracted and in-house construction/repair projects.
- Supervises the park area Visitor Services Program. Supervises entrance and user fee collection program. Ensures accountability through effective audit program. Monitors and implements standards and guidelines for providing visitor services. Ensures that factual and accurate information is provided to park visitors. Resolves visitor complaints and concerns. Manages special events and coordinates with park neighbors, other parks, special interest groups, event and tournament organizers, and youth and adult sports organizations/users.
- Supervises park operations and maintenance staff. Interviews, hires, trains, develops, assigns and evaluates employee performance. Counsels and disciplines employees to improve performance, as required. Provides training, technical advice and assistance to staff.
- Represents the County to the public. Provides visitor services and interpretive information. Enforces park rules and may notify proper agencies of medical and other emergencies within the parks.
- Oversees the park fee collection process and related system hardware in assigned area. Ensures revenues are collected, reconciled and deposited efficiently in accordance with rules, procedures and practices.
- Oversees maintenance of sports fields and facilities, preserves and other assigned lands. Answers for the preventative maintenance on vehicles and equipment according to established standards and guidelines.
- Ensures the maintenance and repair of park facilities, including electrical, masonry, plumbing, carpentry, painting, welding, sprinklers, buoys and painting. Assigns and assists with maintenance and repair projects based on annual work plans, facility inspection reports, scheduled events, and safety requirements. Oversees and coordinates work performed by outside contractors.
- Performs quality control on park operations and maintenance work. Develops standards for work performance, inspects and documents work products, develops and implements strategies to improve products and productivity.
- Protects natural resources within parks and preserves. Participates in endemic and endangered species management programs. Coordinates with other organizations, as required.
- Performs administrative duties, such as quality control, time tickets, line schedules, facility inspection reports, effective and efficient use of resources, writing reports and assisting in development of the budget. Maintains inventory of materials and supplies and orders additional supplies, as required.
- Plans and organizes public educational programs, school programs, volunteer coordination and nature tours in the parks and preserves. Assists in presenting the programs and leading tours, as required.
- Performs other job-related duties as assigned.
Education and Experience:
Associate's degree in Parks and Recreation, Business Administration, Turf Management, Agriculture, Forestry, Biology, Conservation, Geology, Wildlife Management, or other related Life Science discipline or a directly related field AND two (2) years of supervisory experience. Minimum of two (2) years of responsible supervisory experience in park operations and maintenance may be substituted for the college degree;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Licenses, Registrations, Certifications, or Special Requirements:
Valid Texas Driver's License.
Preferred:
Water Operator's License.
System Certification as an Emergency Medical Technician (EMT) with Austin-Travis County Emergency Medical Services (ATCEMS).
Texas Pesticide and Herbicide Applicator's License.
Certified Parks and Recreation Professional.
Knowledge, Skills, and Abilities:
Knowledge of:
- Supervisory principles, practices and techniques.
- Natural science, ecology and park operations.
- Principles and procedures of record keeping.
- Policies, practices, procedures and methods of assigned function.
- Federal, State, Local and County applicable laws, rules, regulations and guidelines.
- Land management.
- Basic principles of bookkeeping or accounting as related to revenue collection.
- Equipment and tools used in building and grounds maintenance functions.
- Equipment and tools used in groundskeeping and landscaping functions, including irrigation systems.
- Cleaning equipment, products, techniques and standards.
- Emergency procedures, including medical and other procedures.
- Applicable safety practices and regulations.
- Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
- Business letter writing, grammar and punctuation, and report preparation.
- Supervising, training, developing, assigning and evaluating staff.
- Supervising parks revenue collection and maintenance and custodial operations.
- Enforcing rules in a tactful and authoritative manner.
- Bookkeeping and math.
- Carpentry, painting, plastering, masonry, plumbing, electrical and welding.
- Operating grounds maintenance and landscaping equipment.
- Using fertilizers, insecticides and herbicides to properly maintain and enhance grounds.
- Operating equipment used in sports field maintenance.
- Both verbal and written communication, including conveying and following instructions and providing information to the public.
- Supervise, motivate, and train staff.
- Plan, schedule and oversee parks fee collection, building maintenance and custodial functions.
- Read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.
- Safely and correctly apply building and grounds maintenance and landscaping techniques, and operate related tools and equipment.
- Inspect conditions and recommend effective technical solutions.
- Develop educational programs and make presentations.
- Manage time well and meet timelines.
- Establish and maintain effective working relationships with County employees and officials, representatives of outside agencies, and the general public.
Physical requirements include the ability to lift/carry up to 50 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions. Subject to extreme temperatures, outside elements, noise, vibration, contact with dust, fumes and hazardous chemicals, foul odors, animal and human fecal matter, insects and rodents.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.
Work Hours: Five, 8-hour days to include at least one weekend day. May work some holidays, some nights, some weekends
Location: Bee Creek Sports Complex 4440 Bee Creek Road Spicewood, TX 78669
Department: TNR (Trans & Natrl Resrc)
Criminal, Driving, Education, and Employment Background Checks Required.
This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.