Roofing Superintendent

Position Purpose and Objectives

• A roofing superintendent is responsible for leading roofing foremen to perform work safely and productively per specifications and to the standards of the company and customer.
•  To provide leadership to foremen—fostering safety, teamwork and discipline—resulting in efficient and professional roof system installation
•  To provide consistently high-quality service and results
•  To represent the company in a professional manner in all dealings with customers, personnel and the public
•  To effectively manage all aspects of production to meet company and project goals

• Department: Production
• Department Supervisor: Director of operations
• Direct Supervisor: Project manager
• Direct Reports: Foremen, subcontractors
• Employment Status: Salary

Specific Duties, Functions, and Responsibilities

• Supervise foremen to lead safe and efficient roof system installations
•  Oversee field staff, assisting foremen with crew leadership
•  Visit job sites daily
•  Conduct or participate in daily safety audits
•  Train field staff in safety, work skills and efficiency
•  Provide ongoing feedback to foremen regarding job performance
•  Resolve complains and grievances; assist with discipline when necessary
•  Discuss opportunities for professional development
•  Conduct annual performance reviews
•  Recommend raises and promotions
• Ensure production and quality goals
•  Maintain understanding of contract information for jobs
•  Track labor hours and production against stated goals
•  Schedule materials, equipment and deliveries, paying special attention to using inventoried materials
•  Monitor material usage, minimize waste, anticipate shortages and order materials as needed
•  Coordinate, supervise and manage subcontractors
•  Monitor quality of installations
• Deliver excellent customer service
•  Engage with customers to answer questions and provide explanations
•  Schedule daily or weekly contact with customers to review progress
•  Discuss any outstanding issues with customers and other parties
•  Meet with customers to verify satisfaction with work and billing; deliver warranties
• Manage and coordinate job details between the field and office
•  Review plans and sites, delegate crews and do all pre-job planning including but not limited to creating site-specific safety plans and work plan efficiencies
•  Ensure crews have information and instructions necessary to complete jobs
•  Submit reports and paperwork and otherwise coordinate communication between office and job sites
•  Investigate incidents, near misses, accidents and thefts, and provide relevant documents, photos and assessments to the office
•  Deliver all documentation to the office in a timely manner
•  Review final paperwork to ensure change orders are reflected and billed
•  Participate in manufacturer final inspection
• Exhibit exemplary leadership with all company personnel
•  Participate in regular review meetings with project managers
•  Demonstrate commitment to professional development
•  Demonstrate willingness to be a team player
•  Offer assistance and expertise to others

Required Knowledge, Skills and Abilities

• Work Skills – Superintendents must exhibit leadership and management skills necessary to meet production goals and maintain seamless communication between field and office employees.
•  Language skills – ability to read, analyze, and interpret written information, and write legibly and informatively
•  Effective communication – the ability to convey information, concepts, and concerns to people with differing communication styles
•  Math – the ability to perform math calculations relevant to roofing work
•  Technology – the ability to use computers, phones and other technology tools
•  Roof system installation – the ability to teach others roof system installation skills
•  Safety and security – the ability to identify and correct unsafe conditions according to company and OSHA standards
•  Quality – the knowledge to inspect and ensure attention to detail and quality
•  Productivity – the ability to meet production goals
•  Management – the ability to track and influence measureable outcomes
•  Plans and specifications – the ability to read and understand architectural plans and specifications
• Relational Interaction – Superintendents must be able to thrive in a dynamic, interactive environment.
•  Customer service – help customers even in difficult situations
•  Problem solving – is able to understand complex problems and make decisions to benefit everyone as much as possible
• Leadership, Management and Teamwork – Superintendents must be able to work well with others and within a company system.
•  Leadership – motivate others to perform
•  Management – ability to juggle schedules, including anticipating weather and its effects, details and outcomes
•  Teamwork – ability to work with others to accomplish goals

Education and Experience

• Essential
•  English fluency
•  Safety training: OSHA 30-hour card
•  Valid driver’s license
•  Ability to use/learn business technology
• Preferred
•  Bilingual fluency
•  CDL
•  Specialized training: crane CCL, forklift, manufacturer-authorized trainers, man lift, rigging, roof system specific training, cool roofs, CERTA