We are working with a well-respected equipment company that is looking for a highly motivated individual to fill the role of Shop Foreman/Lead Technician . Excellent customer service skills a must. Preferred applicants will have a minimum of 2 years management experience or a combination of 5 years diesel repair and service management. Very competitive pay and benefits.
Shop Foreman/Lead Technician:
- Operate as Lead Technician in the shop, providing training and direction to other technicians.
- Lead the diagnostics and troubleshooting on more difficult repairs.
- Work on customer equipment
- Train Service Staff using best practices in customer satisfaction and brand promotion
- Develops, maintains, and adheres to a priority system for scheduling all service work, both customer and internal
- Manager work order systems, including invoice logging, and generate service invoices
- Schedules and assigns job and work areas to employees according to their skills and knowledge.
- Conducts self in a professional manner at all times, inside and outside the dealership.
- Performs other functions or duties as directed by management in line with the objectives of the dealership
Shop Foreman/Lead Technician Requirements:
- High School diploma/GED required (Associates/Bachelor's degree preferred)
- 4+ years as Service Tech/Mechanic
- Excellent communication and leadership skills
- Being able to thrive in a fast-paced environment, sense of urgency and handle people and pressure
- Being able to lead a small team of technicians
If interested in this position, please submit your resume confidentially to ... ....