Field Service Technician - HVAC/Cooling-91264

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive.The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date) , opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.Great people make Schneider Electric a great company.Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee ( Overtime), with most work occurring at customer sites.This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.As a Field Service Representative, a typical day for you might include:Pre-site, startup, repair, preventive maintenance, and field modification of equipmentProblem solving with customers, electricians, sales partners, technical support, District Service teamsCompletion of field service reports, expense reports, preventive maintenance, and startup data sheetsWorking with your Manager and/or Regional Service Director to resolve complex escalated issuesContinuous learning and training on various products both in the field and in the classroomOn some days, you may even:Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.Assist senior technicians and support Project Management on larger system start-upsWork alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projectsAct on behalf of the District Service Manager to resolve operational issues as requiredThis may be the next step in your career journey if you have:An Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.The ability to read blueprints/schematicsThorough understanding of principles of AC and DC power, various AC and DC supply circuit components2 years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipm nt2 years in Field Services or equivalent industry experience.EPA Universal CertificationMust possess good safety practices and adhere to the company's safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.NFPA-70E or OSHA experience is preferredSafe driving and vehicle operations skillsSkilled at utilizing test and diagnostic equipmentExperience reading and interpreting schematics, drawings, and operation manualsThe ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.Remain in a standing position for extended periods of time, including working in small confined spaces.What we have for you:Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.Hear from one of our Field Service Representatives who loves her job and working with her customers! Opportunity Employer