Maintenance Team Supervisor

Incumbents in the Supervisor series oversee, coordinate, and lead the day-to-day activities of an assigned work unit including supervising employees. Incumbents set goals for performance and deadlines, organize workflow, ensure that employees understand their duties and designated tasks, and monitor employee productivity and provide constructive feedback.

The Maintenance Team of the Taggart Student Center Operations Department maintains and repairs building mechanical systems, finishes, and equipment, etc. to maximize a healthy, safe, pleasant, and functional environment. The Maintenance Team performs "handyman" type of work not custodial or building cleaning though the Maintenance Team may be asked to help the Custodial Team on occasion.

The Maintenance Team Supervisor supervises a team of full-time and hourly employees. The Maintenance Team Supervisor reports to and receives direction from the Director of the Taggart Student Center.

Leadership & Supervision:

• Hires, trains, plans, schedules, assigns, monitors, and evaluates the work of assigned full-time and hourly staff.
• Ensures adherence to quality standards and deadlines.
• Ensures that employees follow all documented policies and procedures.
• Creates and maintains a positive teamwork environment.
• Oversees the day-to-day operations of the Maintenance Team.
• Communicates with Director, department employees, customers, vendors and others via email and/or telephone.
• Coordinates projects and delegates job assignments to team members.
• May perform duties as part of the team.
• Creates detailed outlines of procedures for projects, including labor and material budgets.
• Orders materials for projects.
• Maintains and performs simple repairs on equipment, tools, and office equipment.
• Ensures proper care in the use and maintenance of equipment and supplies.
• Approves timecards and leave requests (MyTime, AggieTime)
• Substitutes for full-time and hourly employees as needed.
• Is "on call" after hours to respond to team or department emergencies.
• Assists the Director with maintaining job descriptions.
• Evaluates and coaches employees regularly
• Conducts performance evaluations for full-time and hourly employees.
• Organizes regular team meetings.
• Participates in department leadership meetings.
• Maintains inventory of maintenance equipment and supplies.
• Surplus maintenance equipment and supplies that are no longer needed.
• Researches new equipment and products used by peers in the maintenance industry
• Makes or recommends purchases of custodial equipment and supplies.
• Assists in the annual budget planning process and regularly monitors expenditures.
• Coordinates with the Director and the Business Services Team on budget-related matters
• Establishes team strategies and goals that align with Taggart Student Center core values, vision and mission statements.
• Promotes continuous improvement of workplace safety and environmental practices.
• Promotes personal safety of crew members by monitoring, evaluating, and enforcing safe behaviors.
• Performs other Leadership and Supervision functions as assigned.

Maintenance Planning:

• Develops and implements training programs for full-time and hourly employees.
• Develops effective preventative and corrective maintenance procedures.
• Performs periodic audits and inspections to evaluate the effectiveness of preventative and corrective maintenance procedures.
• Assess building mechanical systems to plan preventative maintenance schedules.
• Ensures preventative maintenance work is completed correctly and in a timely manner.
• Receives and assigns work orders within the work order management system.
• Ensures corrective maintenance work is completed correctly and in a timely manner.
• Coordinates all minor and major maintenance projects.
• Reviews daily and weekly event schedules and modifies assignments and schedules to allow for scheduled events.
• Determines if maintenance work must be completed by University Facilities Staff, a licensed or certified professional, or if a member of the Maintenance Team may complete it.
• Submits work orders to University Facilities and acts as liaison between TSC Operations and University Facilities.
• Performs other Maintenance Planning functions as assigned.

Maintenance:

• Facilitates and supervises the day-to-day maintenance work of a team of full-time and hourly/part-time employees in the Taggart Student Center.
• Completes preventative and corrective maintenance work on building mechanical systems and finishes.
• Responds to work orders in a timely fashion.
• Maintains accurate records of maintenance work.
• Complies with Department, University, State, and Federal compliance and safety regulations.
• Performs other Maintenance functions as assigned.

Other Functions:

• Removes snow and ice from all building entrances, fire-escape exits, and ADA ramps.
• May maintain and repair custodial equipment, including floor scrubbers, extractors, and vacuums.

General Functions:

• Participates in training as assigned.
• Provides guests, customers, students, and employees with directions, general information, and assistance as requested.
• Practices and promotes continuous improvement of environmental and safety practices.
• Follow and initiate all building procedures in the event of an injury, emergency or evacuations.
• Follow all building policies and procedures as identified in the Taggart Student Center Policy Manual.
• Performs all other functions as assigned by the Director.

Minimum Qualification:

• Three years of experience in a related field with one year of experience supervising others or an equivalent combination of education plus experience is required.

Preferred Qualification:

• Undergraduate Degree. Licensed and/or certified in building mechanical systems.

Knowledge, Skills, and Abilities:

• Supervision and Leadership
• Skilled in organizing resources and establishing priorities.
• Skilled in budget preparation and fiscal management.
• Ability to analyze and solve problems.
• Ability to make administrative/procedural decisions and judgments.
• Ability to train and supervise employees, including organizing, prioritizing, and scheduling work assignments.
• Ability to foster a cooperative work environment.
• Ability to offer leadership to subordinate staff in the area of expertise.
• Knowledge of organizational structure, workflow, and operating procedures.
• Knowledge of management skills and supervisory theories.
• Knowledge of employee development and performance management skills.
• Knowledge of the rules and policies of the department, building, and the University.
• Ability to monitor and/or maintain quality control standards.
• Ability to communicate effectively with others.
• Knowledge of customer service standards and procedures.

Maintenance

• Knowledge of maintaining building mechanical systems such as HVAC, plumbing, and electrical.
• Ability to learn the HVAC control system.
• Knowledge of what maintenance work must be completed by a licensed or certified professional and what maintenance work may be completed without such licenses or certifications.
• Knowledge of maintaining building finishes such as walls, flooring, ceilings, doors, and windows.
• Skills in building maintenance standards, methods, equipment, and products.
• Ability to read and understand equipment manuals and other documentation to perform required maintenance and service.
• Ability to plan preventative maintenance schedules for building mechanical systems.
• Ability to use a computer and app-based work order and inventory management systems.
• Analytical and problem-solving skills. Ability to identify issues and determine repairs that are needed.
• Knowledge of hazardous materials and the ability to handle them effectively.
• Knowledge of building safety codes and regulations.
• Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by OSHA and the Facilities Department.

Other

• Skilled in the use of computer hardware and software, including desktop PCs, Laptops, iPads, smartphones, and software including Microsoft Office.
• Skilled at records maintenance.
• Ability to receive regular direction and coaching from the Director.
• Ability to learn through training, observation, and hands-on experience.
• Ability to perform tasks without close supervision.
• Ability to work well under pressure, meeting multiple and sometimes conflicting deadlines.
• Ability to work flexible hours as needed.
• Ability to identify maintenance problems that need the attention of repair personnel.
• Ability to be detail-oriented.
• Ability to act professionally with coworkers and customers.
• Ability to reflect a positive Utah State University image.
• Skilled in customer service, including resolving customer concerns.
• Knowledge of building safety codes and regulations.
• Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by OSHA and the University.

Along with the online application, please attach:

**Document size may not exceed 10 MB.**

The employee may work in both indoor and outdoor environments. Indoors, the employee is protected from weather conditions, but not necessarily protected from temperature changes. Outdoors, incumbents may be exposed to rain, snow, wind, extreme cold or extreme heat.

This position requires moderate physical activity. The employee must have sufficient strength to perform the duties and responsibilities of the position, including heavy lifting, pushing, and pulling of objects weighing up to 50 pounds. This position requires nearly continuous standing and walking as well as reaching overhead, bending, kneeling, squatting, sitting, and repetitive hand motions (tool use and typing). Employees may be exposed to hazardous conditions, including elevated workspaces, moving mechanical parts, electrical current, chemicals, loud noises, and conditions that may affect the respiratory system, such as dust, fumes, and unpleasant odors. Additionally, the work environment can include confined or narrow spaces. Employees must adhere to safety precautions and may be required to use protective equipment.

Taggart Student Center Operations Department Core Values, Vision, and Mission Statement

As a member of the Taggart Student Center Operations team, all employees are expected to understand and espouse the following:

Founded in 1888, Utah State University is Utahs premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah States 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utahs counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the universitys ADA Coordinator in the Office of Human Resources at ... or ... .

*updated 02/2025

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Civil Rights & Title IX Office

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Title IX Coordinator

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For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

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U.S. Department of Education

Office of Assistant Secretary for Civil Rights

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*updated 06/2025