Observability Lead / Architect

Observability Lead / Architect

Location: Dallas, TX 2-3 days per week at office

12 Months Contract

Observability Architect New Relic | Splunk | CloudWatch | Kibana | APM | Monitoring Solutions

Experience Required: 8+ Years

Key Responsibilities:

• Design and implement end-to-end observability strategies covering metrics, logs, traces, and user experience monitoring
• Architect custom monitoring frameworks tailored to specific business applications and infrastructure landscapes
• Implement and manage observability platforms including New Relic, Splunk, AWS CloudWatch, and Kibana
• Develop and maintain APM scripts, synthetic monitors, custom dashboards, and alerting mechanisms
• Integrate observability tools with CI/CD pipelines for proactive issue detection and faster MTTR
• Collaborate with application, infrastructure, DevOps, and security teams to ensure observability coverage across systems
• Conduct root cause analysis using correlation across metrics, logs, and traces
• Provide technical leadership in observability best practices, architecture reviews, and roadmap planning
• Define and enforce standards for SLAs, SLOs, and SLIs across environments
• Mentor and guide engineering teams in the effective use of observability tools

Key Skills & Technologies:

Monitoring & APM Tools:

Deep experience with New Relic (including APM, infrastructure, synthetics, custom instrumentation)

• Strong proficiency in Splunk (querying, dashboards, alerts, ingestion pipeline design)
• Hands-on with AWS CloudWatch (metrics, logs, alarms, insights)
• Working knowledge of Kibana and Elastic Stack (ELK)

Scripting & Customization:

• Experience in APM scripting, custom instrumentation (using Java, Python, or Node.js agents)
• Ability to create synthetic monitors, custom event generators, and automated dashboards
• Familiarity with Terraform, CloudFormation, or scripting languages (Shell, Python) for observability automation

Architecture & Integration:

• Expertise in designing observability frameworks for cloud-native (AWS/Google Cloud Platform/Azure) and hybrid environments
• Understanding of distributed systems, microservices, and event-driven architectures
• Ability to integrate observability platforms with DevOps pipelines, incident response, and ITSM tools