ServiceNow CSDM Architect

Minimum Experience Required:

Around 12+ years of experience in the IT industry

8+ years of relevant experience in ServiceNow Platform executing enterprise end to end projects and managing large engagement. (ITSM, ITOM-Discovery, ITOM Service Mapping, ITOM Event Management, CSDM frameworks, Integrations and Custom Apps)

Experience in doing the Platform Consulting and advisory majorly on ITOM, ITAM and CSDM

Client C Suite, enterprise architect and Product Owner Interactions for platform level discussions

Implementation experience with ITSM, ITOM, ITAM and Platform Level Architecture including Domain separations and Consulting Experience

Job Description:

Work in the ServiceNow platform developing innovative solutions that simplifies customer services.

Deep expertise in platform assessment and providing remediation roadmaps

Hands on design and configurations on CSDM, CMDB assessment, design and remediation's around ITOM -discovery with multiple data sources, Service mapping and event management area , Integrations and custom application expertise is key requirements -

Maintain deep, comprehensive knowledge of ServiceNow's capabilities and offerings.

Proven experience as a key person leading the development, guide and mentor the Team, design and delivery of different ServiceNow applications implementations.

Architect and design solutions for complex business problems using ServiceNow best practices and standards.

Advise and guide platform roadmap discussions.

Desing platform level architectural configurations without base code customizations to improve the platform upgradability, stability, performance and stability

Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation and Mobile Apps

Understanding of DevOps principles and CI/CD pipelines

Logical thinking and problem-solving skills along with an ability to collaborate

Engaging presentation style, with the ability to control and manage multiple presentation scenarios

Have the drive and determination to learn and continuously share your knowledge with others

Recognize and develop opportunities to leverage ServiceNow as a platform.

Certification Required

CAD

CIS is any two of ITSM, ITOM, HAM / SAM product suite is preferred