Field Maintenance Operations Manager

Are you an experienced leader with a passion for operations, teamwork, and making a meaningful impact? As the Field Maintenance Operations Manager, youll play a key role in keeping airport facilities and fleet services running safely and efficiently every day. In this dynamic position, youll lead a dedicated team, manage airside and landside maintenance, support snow and emergency response operations, and help shape the future of field and fleet operations. This is an exciting opportunity to contribute to critical airport functions while working in a collaborative, inclusive, and service-driven environment.

Position Summary
Under the general direction of the Assistant Director, Field Maintenance, the Field Maintenance Operations Manager is responsible for the day-to-day maintenance operations of all airport airside, landside, and facilities and fleet operations, including runways, taxiways, ramp areas, roadways, parking and turf areas, walks, drainage systems, fences, signs, and buildings. Field Maintenance Operations Managers oversee the creation and implementation of field maintenance and fleet operations practices and work procedures by identifying, assessing, and facilitating airport field maintenance and fleet priorities, participating in vehicle and equipment procurement, coordinating work efforts with other airport departments, and advising/directing field maintenance duty and assistant managers in a wide range of labor, performance, and administrative activities. Field Maintenance Operations Managers supervise and direct the work of assigned staff, assign duties and hours of work, and delegate minor supervisory authority and responsibilities to subordinates. Field Maintenance Operations Managers conduct inspections and prepare reports. General work plans and policies are determined in conference with department leadership. Field Maintenance Operations Managers assist the Assistant Director, Field Maintenance in the performance of all designated job functions and may be assigned to assume full responsibility of the Assistant Directors functions in the absence of the Assistant Director. Field Maintenance Operations Managers are subject to call-in in the event of any emergency condition, including snow and ice control operations. Additional duties may be assigned as needed.

There are two current vacancies for Field Maintenance Operations Manager: one position will be assigned to days, generally working Monday through Friday from 6:00 AM to 2:30 PM and one position will be assigned to nights, generally working Sunday through Thursday from 9:00 PM to 5:00 AM. Note that these schedules are subject to change based on operational needs.

This is a safety-sensitive position which will require a pre-employment drug screen.

This position is eligible for variable incentive pay of 0-10% of total compensation depending on annual organizational performance. Some eligibility requirements apply.

To apply: Click the "Apply" link located above the position description, log-in and follow the instructions provided. Applications will be accepted until 3:00 p.m. on Tuesday, August 12, 2025.

Questions regarding this position can be directed to Alaina Reede at ... or at ....

MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at ... or Tekia.Jefferson@ mspmac.org.

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.

About the Metropolitan Airports Commission

The Metropolitan Airports Commission (MAC) owns and operates one of the nations largest airport systems, including Minneapolis-St Paul International (MSP) and six general aviation airports. The MACs airports connect the region to the world and showcase Minnesotas extraordinary culture to millions of passengers from around the globe who arrive or depart through MAC airports each year.

MSP Airport is frequently recognized as one of the nation's leading airports. MSP Airport earned the No. 1 ranking in customer satisfaction among mega airports * (33 million or more passengers per year) in the J.D. Power 2024 North America Airport Satisfaction Study. MSP achieved the highest customer satisfaction ratings for each of the seven airport dimensions that form the basis for the overall award.

RELATIONSHIPS

Supervisory Reports to Assistant Director of Field Maintenance. Has direct and indirect supervisory responsibility for duty and assistant managers, field maintenance and fleet staff, and seasonal and temporary employees as assigned.
Organizational Daily contact with the staff of the MAC Field Maintenance and Fleet Departments. Daily contact with other MAC staff employees and departments.
External Business Has frequent contact with airlines, tenants, contractors, FAA, vendors, and other airport managers. Occasional contact with the general public, utility company representatives, construction engineers, survey crews, and media during airport assignments.

JOB DUTIES

Field and Fleet Operations Management

• Direct and oversee the day-to-day maintenance operations of assigned airport infrastructure and fleet operations, including runways, taxiways, ramp areas, roads, parking and turf areas, walks, drainage systems, fences, signs, equipment, and buildings.
• Lead the development, implementation, and continuous improvement of work procedures and operational practices for assigned field maintenance and fleet activities.
• Partner with Integrated Operations and other departments and stakeholders to manage snow and ice control operations and respond to irregular or emergent maintenance issues and concerns.
• Identify, assess, and prioritize field and fleet maintenance needs and coordinate appropriate responses with other departments and stakeholders.
• Conduct field and fleet inspections and monitor work activities to ensure compliance with operational standards, safety protocols, and regulatory requirements.
• Prepare and maintain reports and documentation related to inspections, maintenance activities, work progress, fuel use, fleet compliance, and operational performance.
• Maintain department compliance for assigned areas with applicable regulations, standards, and reporting requirements, including environmental, safety, and regulatory requirements.
• Maintain accurate records and access information using a variety of tracking, documentation, and asset management systems related to field maintenance and fleet operations to support operational planning, regulatory compliance, and performance monitoring.
• Spot check crews to ensure operational efficiency, adherence to safety standards, and quality of work performed.
• Participate as a department representative during snow and ice control operations and in emergency response efforts as assigned.

People Leadership

• Integrate MAC's mission, values, and strategic goals into areas of responsibility and promote a respectful and inclusive workplace that reflects these principles.
• Supervise, direct, and assign the work schedules and activities of duty managers, assistant managers, and other staff as assigned to ensure service and operational standards are met.
• Create and maintain a productive, inclusive, and rewarding work environment that encourages employee engagement and performance.
• Conduct regular department meetings to communicate organizational goals, address issues, and provide updates to staff.
• Lead annual department goal setting and planning sessions in accordance with the department's mission and organizational priorities.
• Support staff development through performance feedback, coaching, and recognition of employee achievements. Facilitate effective working relationships among department employees and across workgroups to support collaboration and operational success.
• Participate in the hiring, reassignment, promotion, recognition, discipline, suspension, and termination processes for assigned Field Maintenance and Fleet employees in coordination with the Assistant Director of Field Maintenance and the Human Resources Department.
• Ensure compliance with MACs Human Resources and departmental policies and supervise assigned staff in accordance with applicable regulations, policies, and collective bargaining agreements.
• Administer discipline and provide counseling in accordance with MAC policies and applicable collective bargaining agreements.
• Hear and respond to employee grievances and workplace concerns within MAC policies and applicable collective bargaining agreements.
• Promote and model a respectful, inclusive workplace and support equitable practices across teams.
• Assure that Human Resources policies and practices of MAC are followed and staff are properly supervised.
• Review employee submitted time for accuracy as to hours worked and equipment used.

Strategic and Collaborative Support

• Collaborate with internal departments and stakeholders to align field and fleet operations with broader airport goals.
• Coordinate and maintain communication with reliever airport managers and staff to support overall airport operations.
• Maintain strong working relationships with other departments, governmental agencies, contractors, and external partners to support operational effectiveness.
• Research and evaluate new technologies, equipment, materials, tools, and operational practices to improve operations.
• Assist the Assistant Director of Field Maintenance in executing departmental strategies and projects.
• Represent the department in meetings, briefings, and cross-functional initiatives as assigned.
• May serve as acting Assistant Director of Field Maintenance in their absence, assuming full responsibility for delegated functions.
• Perform other duties and special projects as assigned to support department and organizational objectives.

Additional duties will vary between the different Field Maintenance Operations Manager assignments and could include:

• Manage daily field maintenance operational activities, including supervising field maintenance operations employees and duty managers.
• Manage daily fleet maintenance and operational activities, including supervising fleet operations employees and assistant managers.
• Initiate and monitor Field Maintenance and Fleet Department work orders and coordinate response as appropriate.

• Ensure regulatory compliance for fleet vehicles, including licensing, emissions, inspections, and reporting.
• Oversee the fleet fueling program, including fuel inventory and management, station maintenance, and the use of contracted and non-contracted services.
• Coordinate with state agencies to ensure proper titling and ownership of vehicles.
• Engage with Legal and Purchasing departments on equipment specifications, procurement processes, and contracts.
• Participate in union contract negotiations.

COMPETENCIES

Manager of Manager (MOM) Competencies

• Customer Focus Building strong customer relationships and delivering customer-centric solutions
• Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies
• Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals
• Ensures Accountability Holding self and others accountable to meet commitments
• Drives Results Consistently achieving results, even under tough circumstances
• Collaborates Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences Recognizing the value that different perspectives and cultures bring to an organization
• Builds Effective Teams Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Drives Engagement Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

MINIMUM REQUIREMENTS

• Eight years of progressively responsible experience in field maintenance, fleet operations, public works, airport operations, or a closely related area, including at least two years in a supervisory or lead capacity.
• A bachelors degree in aviation management, business or public administration, construction management, fleet management, transportation, or a related field may substitute for four years of the required experience.
• An associates degree in aviation management, business or public administration, construction management, fleet management, transportation, or a related field may substitute for two years of the required experience.
• Knowledge of airport maintenance operations, i.e., snow removal, concrete and bituminous repair operations, and general field and/or fleet maintenance.
• Knowledge of operational procedures on an airfield.
• Demonstrated ability to supervise and direct the work of employees.
• Experience implementing and enforcing safety, compliance, and operational procedures within a unionized environment.
• Strong interpersonal, written, and verbal communication skills, including experience coordinating with internal departments and external agencies.
• Administrative experience in recordkeeping, correspondence, budget preparation, etc.
• Knowledge of FAA rules and regulations.
• Valid state issued drivers license.
• Basic skill level with Microsoft Word, Excel, and Outlook.
• Demonstrated team-building skills.
• Demonstrated ability to prioritize and manage heavy and varied workloads.

DESIRABLE REQUIREMENTS

• Experience supervising field maintenance and/or fleet operations at MSP, in another airport, or other complex, safety-regulated environment.
• Experience participating in snow and ice control operations, emergency response operations, or similar large-scale operational activities at an airport.
• Experience in a supervisory or managerial role in a public sector organization with union-represented employees, including participation in grievance processes or contract negotiations.
• Familiarity with regulatory requirements for fleet vehicle compliance, fuel management programs, or environmental regulations related to field operations.
• Direct experience with public procurement processes for equipment or fleet vehicles.
• Experience using asset or work order management systems to monitor maintenance and fleet performance.

• Possession of a Class A -OR- Class B Commercial Drivers license (CDL) with airbrake endorsement.
• Certified Member (CM) or Accredited Airport Executive (AAE) of the American Association of Airport Executives (AAAE).
• NAFA Fleet Management Association certification.