Role - Senior Cisco UCS platform/Infrastructure Engineer Location - Remote Tax Term- w2, C2C Job Description : -
- Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies.
- Represents client's as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation.
- Can provide proactive information to client's regarding recommended patches, updates, and configurations and can execute change events as required by client's.
- Provides QBR summary updates.
- Provides technical assistance and response on Cisco UCS environment by addressing Tier 1, Tier 2, Tier 3 issues/incidents (creating tickets or working assigned tickets)
- Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC)
- Provides technical assistance on UCS configuration and architecture
- Provides technical assistance on other DC equipment, as required.
- Builds and maintains core technical knowledge runbooks
- Provide subject matter expertise regarding Cisco UCS Server hardware and various connectivity (iSCSI)
- Provide subject matter expertise regarding Cisco Hyperflex Data Platform, its data writing and reading processes, and data optimization
- Understand Cisco UCS service profiles and can create and manage service profile templates
- Provide information on Cisco UCS firmware updates
- Can assist with and maintain Cisco UCS backups
- UCS, Vmware, UCCE (not necessary), UCS environment hypervisor
Job ID: 487455382
Originally Posted on: 7/31/2025
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